Customer service is of the utmost importance to us and we would like to speak with you further about this. Just want him to be identified) had a attitude problem. Menu & Reservations Make Reservations . The specific information required to determine the value for each used vehicle is supplied by the dealer (or by a third party on behalf of the dealer). Easy pickup and drop off at end of trip. Your trust is our top concern, so businesses can't pay to alter or remove their reviews. Sorry, we were not able to detect your location. Used cars for sale are all certified with unbelievably low prices. When the staff gets to know you, they are great and make you feel very appreciated and get to know you personally. "name": "Enterprise Car Sales", Fucking Really? { Used vehicles were previously part of Enterprise short-term rental and/or lease fleet or purchased by Enterprise from other sources including auto auctions, with previous use possibly short-term rental, lease or other. I call, they tell me they sent out a car and I wasn't there. The Enterprise worker said hold on let me work on that price for you and worked it down $0. Stretch your legs & your budget with a free upgrade today! I typically rent 2-3 cars per month on average, sometimes more. By the end of the process I was being asked to pay around $300 for a 3-day rental. All rights reserved. I am African American too by the way. The car was new and clean, and the return was easy! Terms do not necessarily represent actual available credit terms. Submission has failed! I'm assuming they have worked with Vision Collision enough to understand how 3 days for free rental works. The staff never stays more than a year or 2 max. Please enter a ZIP code to continue, or try We do not guarantee the accuracy of the credit figures, or their applicability to your circumstances. Great for any occasion-book now! Other than that, I had no issues with the car itself or with the return. I've been a long time customer of enterprise, renting three weekends out of the month every month that I've rented there. Vehicles subject to prior sale. We make every effort to provide accurate information including but not limited to price, miles and vehicle options, but please verify with your local Enterprise Car Sales location before purchasing. Thank you for your review. Menu & Reservations Make Reservations . If after speaking with an Enterprise representative you determine that you would like to transfer Next time we come home we're flying to Lansing, renting from Enterprise and then driving to Detroit. I usually use Enterprise for a state employee discount. horrible customer service. Your browser has blocked access to detect your location. We have also extended our existing no…". Comment from Customer Service of Enterprise Rent-A-Car, 7/1/2020We're listening and would like to know more, Regina. I have been meaning to update my review, as soon as i posted on yelp about my enterprise experience i was contacted by management and they resolved all my issues and even offered me a deal. Payment based on amount financed for month term APR chosen when customer estimated payment using the site calculator. I understand places like these are hit or miss. My flight was delayed but they made sure someone was there after hours to get me a car at no extra charge. again after you grant access to detect your location/. "url": "https://www.enterprisecarsales.com/LansingUsedCars/", Select from a variety of SUVs. The rental car lot is also right outside the door of the baggage claim. I typically rent 2-3 cars per month on average, sometimes more. Enterprise Rent-A-Car is here to serve those who need a vehicle and to help frontline responders continue to move goods and services during this global health crisis. https://www.mapquest.com/us/michigan/enterprise-rent-a-car-6533756 Terrible service, Comment from Enterprise R. of Enterprise Rent-A-Car, 7/23/2017Hi Ashley, I would like to know more about your experience so I can help. Seriously, this place has great customer service and they offer dependable, clean vehicles that are fuel efficient. I have a rental upgrade with my discover card and JERRY wouldn't reserve the car, I have to hope it's in stock or not use my free upgrade. EPA fuel economy ratings are provided by the vehicle manufacturer and may vary with vehicle use, condition and driving habits. used Vehicle valuations are approximations and vary by vehicle, region, mileage, condition and vehicle options. Yelp users haven’t asked any questions yet about, Hello, Timothy. At your convenience, please email Care@Enterprise.com with your contact information, reservation or rental agreement numbers and the details above. I walked in stating I was there through Vision Collision using their 3 days for free program because I am having body work done after an accident. Why Buy a Used Car from Us? While we remain open, employee and customer safety continue to be our top priority. Payment based on amount financed for month term APR chosen when customer estimated payment using the site calculator. 10 Reviews (517) 374-2880 Website. "address": "Lansing, MI" This Lansing Enterprise office is easy to access and pleasant to work with. Book in advance to get the best rates. 5 reviews of Enterprise Rent-A-Car "I have been meaning to update my review, as soon as i posted on yelp about my enterprise experience i was contacted by management and they resolved all my issues and even offered me a deal. Get directions, reviews and information for Enterprise Rent-A-Car in Lansing, MI. Please email. Visit one of our many convenient neighborhood car rental locations in Lansing or rent a car at Capital Region International Airport (LAN). We're listening and would like to know more, Regina. The staff has turned over recently at this location so I understand that this transition period will come to an end and long term customers will be valued again, but right now I do not look forward to renting.It may be time to switch locations or companies all together if it doesn't get better soon. I contacted my insurance carrier, informed vehicle repaired and ready for pick up. Will return, for sure. We have modified our car rental services and processes to protect our customers and employees during this Coronavirus outbreak. We have modified our car rental services and processes to protect our customers and employees during this Coronavirus outbreak. Highly recommended. This Enterprise is the most unprofessional business that I have ever come across. I said no thank you, and went to call a cab home. COVID-19: Is Now A Good Time To Buy A Car. I also found their late night hours to be convenient, as I was able to return the car early--and without hassle--which saved us some money! Enterprise used car dealers near Lansing, MI offer affordable prices on quality used cars, trucks and SUVs for sale. Once they put Ryan (current "manager") in charge the whole thing changed. Enterprise rented me a car and the bumper fell loose through no fault of my own. Guy didn't even look me in the eye during the entire time I was there. Kelley Blue Book assumes no responsibility for errors or omissions. Enterprise Rent-A-Car is here to serve those who need a vehicle and to help frontline responders continue to move goods and services during this global health crisis. Yelp users haven’t asked any questions yet about Enterprise Rent-A-Car. In fact, he made me want to cancel my reservation before picking up the car. I would rate my experience as below average. Total Asshats. This is my normal Enterprise location. We have also extended our existing no…". Thank you for your review. You have no Recently Viewed or Saved Vehicles.Click here to begin your search. "@context": "http://schema.org/", I will never use Enterprise again. Please email, Thank you for your review, Michelle. Do not rent a car at the South Cedar location because they will rip you off and then lie about it. Reserved a van for a weekend trip with kid and friends. "@type": "AutoDealer", Enterprise Rent-A-Car is a Yelp advertiser. We do not guarantee the accuracy of the credit figures, or their applicability to your circumstances. This last car we received... Steve or Steven (kind of bald African American guy. Terrible customer service ......employee said he was the manager and wasn't !!!!! Your trust is our top concern, so businesses can't pay to alter or remove their reviews. 4 reviews of Enterprise Rent-A-Car "I love Enterprise for car rentals - for non-big cities I think they give you the best deal often for the cleanest cars. I want to preface that this review comes after being a regular customer of this location for over 3 years. During these challenging times with COVID-19, Enterprise is offering curbside pickup and vehicle delivery (at select locations), all while maintaining a proper distance throughout the rental process. Get directions, reviews and information for Enterprise Rent-A-Car Administration Office in Lansing, MI. Enterprise Rent-A-Car Administration Office 5913 Executive Dr Lansing MI 48911. The car was new and clean, and the return was easy! While we remain open, employee and customer safety continue to be our top priority. Enterprise Rent-A-Car is here to serve those who need a vehicle and to help frontline responders continue to move goods and services during this global health crisis. This is totally unacceptable!!! Please see our. Copyright © 2004–2020 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. In addition, my $250 security deposit has not yet been refunded. "telephone": "248-309-8487", After my swift checkout at the Enterprise counter, I walked about 500 feet to the rental car. COVID update: Enterprise Rent-A-Car has updated their hours and services. Enterprise Rent-A-Car 2311 E Michigan Ave Lansing MI 48912. I walked in and told him I wanted to renew the... My experience with Enterprise was excellent. Please email care@Enterprise.com and include the rental location, rental agreement or reservation numbers and your contact information. The positive side is that many take advancement opportunities within the company which is great and well deserved. - DA. Learn more. And she upgraded me at no charge which was nice too. Sorry customer service. Their cars are never clean, but the worst part is that their cars always smell like smoke and marijuana. We won't be visiting there again. Please enter a ZIP code to continue. Please check your submission again! Blue Book is a trademark of Kelley Blue Book Co., Inc. I had a insurance claim for repairs to my vehicle and Enterprise is the company assigned. "image": "https://images-stag.jazelc.com/uploads/enterprisecarsalesspd-sherwin/SOCIAL-LOGO.jpg", Even though I've used my debit MasterCard at Enterprise before, the policy was strictly enforced. 7 other reviews that are not currently recommended, Find more Car Rental near Enterprise Rent-A-Car. This field is for validation purposes and should be left unchanged. awesome customer service by management and i will def be back to rent from there."
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