In contrast, GetSafe doesn’t offer an option for professional installation at all. My water sensor in the basements has worked maybe 3 weeks since we got the system a year ago. Brinks only provides service in the United States, Canada and Puerto Rico. Yet I call a reputable company in I have a system installed within a couple days. The Brinks upper-tier plans include cloud video storage in the monthly fee. Is there a return policy for Brinks Home Security systems? Are you kidding me?? 2 Nest Detect sensors and 2 Nest Tags. money-back guarantee and warranty on the equipment. Remember, this expense is in addition to equipment costs. They will put you on hold for at [least] 5 times. If you’re looking to connect a smart Brinks uses a secure, cellular connection in addition to Wi-Fi to communicate with its U.S.-based Alarm Response Center. We took all the equipment with us to our new house as advised by the representative. The positive reviews are geared towards it’s high quality products while the negative reviews are mostly about the slow response times … Setting up with these guys is a one way street. However, Brinks beats out ADT when it comes to the J.P. Power score of customer satisfaction and its ability to offer month-to-month pricing instead of a contract. Secure through Brinks will get you a good discount on the equipment. I am pretty sure I have had this system for about 7 years and they still won't let me out of the contract. Brinks currently offers 2 different brands of home security equipment – Qolsys and Nest. Additionally, they will try and install equipment that cannot be moved later unless you specify and double check with the technician. These features ensure that highly trained emergency personnel are always close-at-hand. Terms and Conditions. They can't find records of calling for disconnection. fixed focus front-facing camera that allows users to capture still images. © Copyright 2020 SafeHome.org a Centerfield Media Company. Brinks sends an email to tell us that we may need to move the sensor closer to the control panel. She focuses on the latest news, products, and providers to share only the best with you. And I trust the power of Internet a lot :). WHICH HAS NOTHING TO DO WITH ME ACCOUNT SINCE 2015. professional monitoring, Crash & Smash protection, live voice assist, home Unfortunately, Brinks does not offer a theft protection guarantee or pay any money toward your insurance claim deductible if you end up having to file one. WHY WASNT I TOLD THIS THE FIRST TIME?! All Rights Reserved. I have been on hold for over 1/2 hour and still no answer. If you value free professional installation and generous trial periods, ADT might be right for you.
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