Service was efficient, care was expertly and professionally delivered, information was clear, useful and succinct. On day of discharge I required a wheelchair to get out of the ward to the car. He even enjoyed the food! Our mum was really sick and we had minimal information yesterday. We should not have to demand to speak to someone off the Ward so that we can get appropriate information at such a stressful time. or via email pals@nnuh.nhs.uk I do hope your husband is well. Received excellent care by the Urology Team and Arthur South Unit staff during a recent procedure . Since that time our family feel as though they 'have been passed from pillar to post'. Norfolk and Norwich University Hospital, by Ms Deborah Copeman - Posted on 27 September 2020, I came into the Arthur south for a day procedure on 22nd of September. PALS Manager I will forward this to the department. I will forward this to the department. Due to the apparent lack of staff it seems good old fashioned nursing just seems to have gone. Report review titled Excellent Care as unsuitable, Hello Hope your finger is better. Are you sure you want to remove this review from being featured for targeted profile? Report review titled Short attendance at Nuclear Medicine as unsuitable. Extremely patient and caring . I have just read your review left on Care Opinion, thank you for taking the time to write this review about the service you received. It appeared there were no wheelchairs available anywhere in the hospital on that day. My mother Carol was rushed into the Norfolk and Norwich … Report review titled Please write a short headline summaryintensive care unit as unsuitable, by David Bennett - Posted on 05 June 2019. The 3rd floor Antenatal team, West Block, at least during my visit, seemed more interested in taking it in turns to check their own temperature than attending to the queue of mums-to-be waiting to enter into the waiting room. PALS Manager It really helps boost staff morale to hear positive feedback. Of course, this does not extend to EVERYONE working there. Read employee reviews and ratings on Glassdoor to decide if Norfolk and Norwich University Hospital NHS Trust is right for you. Sarah Lynam Kindest regards Norfolk and Norwich University Hospital NHS Trust. large,some tertiary subspecialties, staff diversity, parking, narrow vision management, consultant views not always taken into account, Friendly working environment, excellent facilities, I have been working at Norfolk and Norwich University Hospital NHS Trust full-time for more than 3 years, for the NHS a flat structure, anyone can make a difference, Lack of money means doing anything can require a lot of effort, I have been working at Norfolk and Norwich University Hospital NHS Trust full-time for more than a year, Lots of pressure I can honestly say iv never ever experienced such disregard for patients here, the noise that the staff make through all hours of the morning, and I don’t mean needs must noise I mean chatting next to your bed the other side of the curtains, slamming filing cabinet doors, Banging around talking loudly. Understanding and polite staff, the consultant was superb and tea and biscuits were even served whilst waiting! Nothing is too much trouble. As I now live alone this experience has also made me feel that living out in the sticks is not a barrier to urgent care when needed which is a great confidence booster. From there I was transferred to the CCU who monitered me to check I was OK before moving me to the ward for a 48 hour stay to continue to check I was OK. So upset by the way that our family has been treated over the last two days. Attended an appointment today 05/06/2019 and was told the exact opposite of what the Consultant Urologist (who referred me their) had told me, and was refused treatment a total waste of time and money. Sarah Lynam review titled Short attendance at Nuclear Medicine. Kindest regards I am sorry that you have had this experience; it would be really helpful to know who you are so we can look into this with the team, with you. I have just read your review left on Care Opinion, thank you for taking the time to write this review about the service you received. PALS Manager. Visited Children's & Adolescent Services on July 2020, Report review titled Not keen as unsuitable, Good afternoon Sarah Lynam I’m writing this review, whilst sitting on the Blakeny ward with my baby who was delivered only the morning by c section. I am sorry that you have had this experience; it would be really helpful to know who you are so we can look into this with the team, with you. PALS Manager Throughout I was looked after very well by staff who were more than happy to explain what they were doing and why. All staff and staff members very helpful. I have been working at Norfolk and Norwich University Hospital NHS Trust part-time for more than 5 years. Norfolk and Norwich University Hospital, by Julie merrick - Posted on 13 July 2020, Just got of Aysham ward thanks to every member of staff I felt extremely safe during this awful time of covid 19 , the system they have for the ward works very well , you should all be very proud of yourself ,Thankyou all very much, Report review titled Felt very safe as unsuitable, Hello I would not expect any of my wards to simply not respond to what are obviously outside telephone calls. Report review titled Blakeny ward as unsuitable. Short but important appointment at Nuclear Medicine at the N&N today. Anyway my fault for being there in first place. Report review titled Norfolk and Norwich wouldn't let my mother phone me back? This was by a trainee staff member, luckily I spoke to my gp practice after that weekend and antibiotics were given and all is ok now. The NHS was a hero in our eyes yet again. Thanks again, Tests and xrays were carried out swiftly and without drama or stress. Norfolk and Norwich University Hospital, by Beverley Sawer - Posted on 13 July 2020. There were also staff in the shop with theatre hats on, which isn't acceptable. i was diagnosed with breast cancer 12.03.19. Thanks again, Report review titled Norfolk Physiology Unit as unsuitable. Visited Accident and emergency services on September 2020, Report review titled Fantastic job as unsuitable, Hello Sarah Lynam If you are able to contact us via PALS: I can not praise all the staff enough for the love and compassion showed to my step dad and his family. It really helps boost staff morale to hear positive feedback. Professional and calm atmosphere in spite of all the extra duties at this time. Some changes mean that locations of shifts need to be confirmed. If you are able to contact us via PALS on 01603 289036 or via email pals@nnuh.nhs.uk we would really appreciate it. I will forward this to the department. review titled Good experience let down by basic care needs. I somehow managed to cling to hand rails in corridors, bent double carrying a drain bag. Outstanding care, outstanding compassion and empathy. I've had 2 outpatient appointments recently in ENT and Radiology and had excellent experience from all staff I came into contact with so would like to say thankyou to both departments . This will replace the current featured review for targeted profile. My community midwife is lovely, as was the Dr I saw on the 3rd floor. review titled Norfolk and Norwich wouldn't let my mother phone me back? Plastic staff fantastic. Thankyou every single one of you, Report review titled Heydon ward as unsuitable. Long wait as it was a little busy and probably busy behind the scenes, but you always get seen.
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