We use cookies to improve your experience on our website. B. The unauthorised use of photographic and recording equipment at events is also prohibited. We retain all information linked to your contact in order to identify service improvements. Mary Poppins is recommended for ages 7 and up, children under the age of 5 will not be admitted into the theatre. You are not entitled to cancel the ticket associated with the merchandise. b) Tickets that you have bought as part of a promotion, special offer or with a discount cannot be exchanged. Ownership or possession of a ticket does not confer any rights (by implication or otherwise) on you to use, alter, copy or otherwise deal with any of the symbols, trade marks, logos and/or intellectual property appearing on the ticket. Full details of your new booking can be found by logging into your account online. With much regret, we have closed Wales Millennium Centre until at least January 2021 due to the Coronavirus pandemic. A spectacular visual feast, this adaptation of Disney’s classic film transports audiences to a dazzling world that explodes with glorious colours, stunning effects and enchanting music. The management of the venue also reserves the right to request that ticket holders leave the venue at any point on reasonable grounds and may take any appropriate action to enforce this right. You grant permission to the organisation sponsoring, presenting and/or producing the event for which the ticket is issued, to utilise your image or likeness in connection with any live or recorded video or other transmission or reproduction of the event for which this ticket is issued, in perpetuity, throughout the universe, in all languages, and in all media now known nor hereafter devised. You can choose this option during the booking process. Other than tickets to events at Disneyland Paris and/or performances of The Lion King at the Mayflower Theatre in Southampton, all tickets and merchandise purchased via disneytickets.co.uk (“Disney Tickets”) are sold by The Walt Disney Company Limited of 3 Queen Caroline Street, London, W6 9PE (“Disney”). Where no tickets of the same value are available for a performance then Disney will not be obliged to exchange your ticket. Directions. Ticket holders for the 2020 performances have been automatically exchanged to the equivalent seats and performance day and time. By way of example, the venue may remove a ticket holder who: (i) has behaved in the venue in a manner which, in the reasonable opinion of the venue has, or is likely to affect the enjoyment of other visitors; or (ii) uses threatening, abusive or insulting words or behaviour or in any way provokes or behaves in a manner which may provoke a breach of the peace; or (iii) in the reasonable opinion of the venue is acting under the influence of alcohol or drugs; or (iv) fails, when required, to produce proof of identity or age. Choose the option that is most convenient to you. The greatest stories, all in one place. If you feel we have dealt with your data improperly then you have a right to lodge a complaint with the UK Information Commissioner’s Office: https://ico.org.uk/for-the-public. Age Guidance: The Lion King is recommended for ages 6 and up. We reserve the right to cancel any order(s) that we reasonably suspect to have been made fraudulently or otherwise in breach of these Terms and Conditions, without any notice to you, and any and all tickets obtained as part of such order(s) will be void. You must comply with instructions and directions given by venue staff and stewards. In the event of any inconsistency between the terms then these terms shall prevail.
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