"Fast changes in healthcare and technology are driving the revolution. In some instances, track-and-trace technology is also being paired with intelligent automation, which is essentially an alarm or trigger that uses data to automatically set next steps in motion. Every company wants to be an innovator, and during my time at Johnson & Johnson, I’ve found innovation begins with a company’s people and culture. But equally important, the innovation strategies they presented at the UPS Healthcare Forum can be widely adopted by any industry. "Previously, we wouldn't have even known that had happened," Whitehead says. In this way, the team can really carve out time and resources to focus on breakthrough innovation. All Rights Reserved. Learn More About Janssen's Phase 3 COVID-19 Vaccine Candidate Study Here. You must be logged in to post a comment. [3] FDA, “Drug and Supply Chain Security Act”, October 13, 2017, https://www.fda.gov/Drugs/DrugSafety/DrugIntegrityandSupplyChainSecurity/DrugSupplyChainSecurityAct/default.htm , accessed November 2017. Another way the company works to circumvent unnecessary stockpiling: leveraging data science and utilizing complex algorithms to monitor typical order patterns and flag major deviations. What You Need to Know About How Johnson & Johnson's Supply Chain Is Responding to the COVID-19 Pandemic, Vice President of Supply Chain Systems and Solutions, Johnson & Johnson, Head of Digital Strategy, Supply Chain, Janssen Pharmaceutical Companies of Johnson & Johnson, Johnson & Johnson Earns the #3 Spot on the 2020 Gartner Supply Chain Top 25 List, Innovation & Imagination: 5 Questions for Johnson & Johnson's Chief Global Supply Chain Officer, 5 Latest Facts About Johnson & Johnson’s Investigational COVID-19 Vaccine, She's a Scientist with One of the World's Most Important Jobs: Creating a Potential COVID-19 Vaccine, Johnson & Johnson Medical Devices Companies, The 5 Stages of COVID-19 Vaccine Development: What You Need to Know About How a Clinical Trial Works, Johnson & Johnson Signs a Historic Pledge to Uphold the Integrity of the Scientific Process in Developing an Investigational COVID-19 Vaccine, The Impact of COVID-19 on a Company: 6 Questions for the Chief Financial Officer of Johnson & Johnson, How Johnson & Johnson Is Responding to the COVID-19 Pandemic. ", Pharmaceutical Companies of Johnson & Johnson, Advancing New Healthcare Solutions Through Collaboration, Reimagining the Way Healthcare Is Delivered, Learn About the Company's Rich Heritage at Our Digital Museum. To commemorate the centennial of its invention, we put together a trivia quiz that spans the last 100 years. Johnson & Johnson is a model example. In the case of Johnson & Johnson, that means pulling aside some of its 65,000 employees to focus on the future, not today's crisis. This is where smart glass technology, such as Google Glass, comes in, which allows someone at a remote location to virtually see the exact same thing that a worker standing in front of a machine is seeing. We take you on a behind-the-scenes look at some of the novel—and high-tech—ways Johnson & Johnson's supply chain organization tackled challenges posed by the pandemic to continue to serve patients, consumers, healthcare providers and customers worldwide. Real-time data provided by IoT sensors and monitors embedded in vaccines, for example, can assure they remain frozen when shipped to sub-Saharan Africa [7]. As one of the world's biggest manufacturers of pharmaceuticals, medical devices and consumer healthcare items, Johnson & Johnson’s products must often travel thousands of miles before reaching their ultimate home. Internet of Things has also enabled J&J to change its manufacturing processes. Want to learn more about digital transformation? One of the main obstacles to achieve such goal revolves around cybersecurity. For example, by collaborating with the electronics industry, we made significant advancements on time and speed, and transitioned from off-line Quality Control testing to integrated in-line Quality Management through the introduction of new advanced technologies. We also opened our doors and our minds to finding the best ideas – anywhere – bringing in new and diverse talent, and looking for the best concepts anywhere on the planet. “It is still rare to be able to fully trace every element of a product from origin through to individual patient outcomes via digital health records and real-world evidence” says Wengel, “The rapid advancements in computing, Big Data and technology are enabling rapid innovation […] We’re not just making products anymore. Learn more about the innovative ways the company is mobilizing to help combat the global outbreak caused by the novel coronavirus. "We've all heard the adage that innovation is inspiration plus hard work," said Geoff Light, vice president of healthcare logistics strategy at UPS, in opening remarks. [10] Mark Hung, “IoT’s Challenges and Opportunities in 2017: A Gartner Trend Insight Report”, Gartner Inc., April 5, 2017. This way, the company could plan ahead instead of being forced to react in an emergency. By embracing change, Johnson & Johnson’s Supply Chain innovates and delivers to one billion people every day. 27 August 2020. For example, it is still rare to be able to fully trace every element of a product from origin through to individual patient outcomes via digital health records and real-world evidence. UPS is open for business: Service impacts related to Coronavirus, Lab Logistics: It’s Not a Sample, It’s Somebody, The fight against counterfeit drugs in the pharma supply chain. Due to travel restrictions and contagion concerns, however, such in-person fine-tuning is not always an option. We want global supply to keep matching the global demand. "We're confident that we can keep medication flowing as long as everyone only orders what they need.". Please see our Privacy Policy. Lada Kecman,Vice President of Supply Chain Systems and Solutions, Johnson & Johnson, Vice President of Supply Chain Systems and Solutions, Johnson & Johnson. In 2013, Congress passed the Drug Supply Chain Security Act (DSCSA), which requires pharmaceutical companies to implement end-to-end traceability of prescription drugs distributed in the United States by 2023 [3], fueling the implementation of traceability projects. Out of these collaborations emerge innovations that provide value to healthcare companies, patients, and people's daily lives. She is also a J&J leadership member of the Regulatory Compliance & Government Affairs Committee and the Science, Technology & Sustainability Committee of the Johnson & Johnson Board of Directors. Data isn’t just important for helping … Johnson & Johnson Joins Other Companies in Signing a Landmark Communiqué on Expanded Global Access for COVID-19, This site uses cookies as described in our. All contents © Copyright Johnson & Johnson Services, Inc.1997-2020. Johnson & Johnson was prepared to keep manufacturing going with a limited in-person staff. So when an algorithm detects an unusual pattern, it alerts supply chain professionals to investigate it. "Sometimes, the reason for the higher demand might be logical, but if it was simply due to stockpiling, we wouldn't automatically fill the order," says Kevin Whitehead "We want global supply to keep matching the global demand," Whitehead says. Rio Tinto – Digging into the Data and Autonomous Vehicle Technologies, https://www.techrepublic.com/videos/iot-world-2017-johnson-johnson-on-how-smart-technology-is-making-people-healthier/, https://www.fda.gov/Drugs/DrugSafety/DrugIntegrityandSupplyChainSecurity/DrugSupplyChainSecurityAct/default.htm, http://www.industryweek.com/manufacturing-leader-week/mentoring-and-technology-offer-healthy-outlook-jj, http://www.supplychainbrain.com/single-article-page/article/how-drug-maker-secures-integrity-of-its-pharma-supply-chain/, https://www.supplychaindive.com/news/JNJ-healthcare-supply-chain-innovation-change-culture/445106/, http://www.industryweek.com/supply-chain/healing-power-iot, https://www.jnj.com/latest-news/johnson-and-johnson-moves-up-eight-spots-on-gartner-top-25-supply-chain-index-2017, http://www.reuters.com/article/us-johnson-johnson-cyber-insulin-pumps-e/jj-warns-diabetic-patients-insulin-pump-vulnerable-to-hacking-idUSKCN12411L, https://blog.rapid7.com/2016/10/04/r7-2016-07-multiple-vulnerabilities-in-animas-onetouch-ping-insulin-pump/. Now, the technology is available in classrooms and for medical use, such as 3D printing of cells and titanium implants. With patient and business health on the line, speed, experience, and reliability matter. [8] Johnson & Johnson, “Johnson & Johnson Moves Up Eight Spots on The Gartner To 25 Supply Chain Index”, Company Website, May 25, 2017, https://www.jnj.com/latest-news/johnson-and-johnson-moves-up-eight-spots-on-gartner-top-25-supply-chain-index-2017 , accessed November 2017. In this vibrant hub with Johnson and Johnson, I am focusing on Supply Chain innovations end-to-end, finding at every visit new leading-edge technology that ensures a fantastic customer experience for all our stakeholders. Our COVID-19 Response. Yet, there are billions more people around the world who want and need this science and technology. Once again, I felt this was a very thought-provoking piece and I hope that we have a chance to discuss it further. When COVID-19 first broke out in Italy, supply chain leaders knew they would have to deal with variable staffing levels in the company's manufacturing plants due to community exposure to the virus or government requirements to quarantine at home. Kathryn Wengel, worldwide vice-president of J&J Supply Chain (JJSC), highlights three main areas where digitalization and, specifically, IoT technologies have had an impact on JJSC: End-to-end supply chain customer type technology (traceability, on-shelf availability and real-time data); Core Product Technologies; Operational Technologies (use of IoT in manufacturing plants to make better real-time decisions) [4]. I can see the entire system getting shut-down if, as you point out, a hacker can kill a patient. See you in Tel Aviv. Maintaining the supply chain that ensures all of these varied products get where they need to go is more complex than ever before. But the fragile material and the high costs of capital equipment made its use prohibitive. Twenty years ago, some of these processes would have seemed like science-fiction, yet the future is getting ever-closer as technology and innovation continue to dominate the fields of medicine, logistics, and supply chain management. An employee uses smart glass technology to give a remote colleague on-site visibility. "This completely upsets the apple cart in how we think about our supply chain because everything we knew to be true is gone," Stevens said. The industry will continue to have a spotlight on it and creating a top-notch supply chain will need o be the norm. There first product was ready-to-use surgical dressing. "We want global supply to keep matching the global demand," Whitehead says. Refining every step of the supply chain—digitally and robotically. "And it can check for shock—like if it's fallen off the back of a lorry or has been involved in an accident—we can measure that," Whitehead adds. For example, 3D printing has "been around forever, like 30 years," Stevens said.
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