For Medicare Advantage (also known as Medicare Part C) and Medicare prescription drug plans, there’s an Annual Election Period (AEP) when you can sign up for, change, or disenroll from the plan. For patients with an even greater likelihood or a history of heart disease, the FDA-cleared Kardia mobile app, developed by AliveCor, provides a pocket-sized electrocardiogram machine. Your information and use of this site is governed by our most recent Terms of Use and Privacy Policy. What does AEP stand for in Medical? Chapter 4 – The Lowdown We have created a marketplace that offers consumers a broad choice of insurance products that include thousands of Medicare Advantage, Medicare Supplement, Medicare Part D prescription drug, individual and family, small business and other ancillary health insurance products from over 180 health insurance carriers across all fifty states and the District of Columbia. Then to make things worse they will actually sit behind you and micro-manage you to the point were they are telling you what to say while your on the phone trying to answer the customers questions. As a result, there is low morale, attendance issues and high turnover. AND they lower the commission scale during the AEP time which is the only 3 months during the year you have an opportunity to make a living wage. Similar to other insurance brokers, eHealth is compensated on a fixed per-member basis for Medicare Advantage and Part D plans, as regulated by the Centers for Medicare and Medicaid Services, and on a percentage of premium basis for most Medicare Supplement plans. High/Average to Low call volume during lock-in period depending on call routing and shift. The data presented in eHealth's Medicare Index Report for 2020 Coverage is based on more than 280,000 submitted applications for Medicare insurance products received by eHealth during the Annual Enrollment Period (AEP) for 2020 coverage, which occurred from October 15 through December 7, 2019. "The increasing availability and popularity of zero-dollar-premium Medicare Advantage plans is just one of the trends we'll be watching as the next big enrollment opportunity for Medicare beneficiaries begins October 15, 2020.". http://www.prnewswire.com/news-releases/ehealth-achieves-its-internal-medicare-sales-agent-hiring-goals-and-launches-retention-focused-compensation-model-for-upcoming-annual-enrollment-period-301127930.html, Privacy Policy / Do Not Sell My Personal Data. After you get trained 8 weeks to work the script, you go out on the floor and your superiors want to re-train you all over again, too many managers that all have their own way of doing things, most new agents are confused about what to do. Affordable Obamacare health insurance for individuals and families. 8 hours a day, except during aep, good health insurance don't have to take your work home or even think about it when you leave. At eHealth, you are treated like another number – you are nothing more than a warm body to remain available 90% of your time there to answer one call after another like you are a robot. Then there are the time-wasters who are in a whole different category of their own. When I was there, management was really keen on getting you to just sell, sell, sell, regardless of whether it was the right thing to do for the customer, particularly on the Medicare side of things. but you will develop high blood pressure or anxiety from all of the stress of the work environment created by management. if you complete 40 enrollments in a month × $45 per enrollment = $1,800 bonus taxed at 40% = $720 net bonus in your pocket). Copyright © 2020 eHealthinsurance Services, Inc. Licensing is actually pretty efficient, for the most part. Change from one Medicare prescription drug plan to another. This job is not only mentally taxing, emotionally draining, etc. Training program is exceptional . *eHealth's Medicare Choice and Impact report examines user sessions from more than 45,000 eHealth Medicare visitors who used the company's Medicare prescription drug coverage comparison tool in the fourth quarter of 2018, including Medicare's 2019 Annual Election Period (October 15 – December 7, 2018). Are you sure you want to replace it? A Medicare Sales Rep working for eHealth is exposed to an extremely high-pressure work environment from the numerous emails from management demanding for reps to stay on the phones, to the managers/supervisors constantly patrolling the aisles, break rooms or restrooms or the dishonest sales tactics used with the expectation that you will make a sale. Here is just a sampling of unique medical apps now available to health care consumers: For people suffering with chronic pain, management of triggers and trends is essential for improving quality of life. Most of the people you work with are pretty great. Only time will tell. Lip service was paid toward Quality Assurance, which when it was finally addressed, came as a real shock to some of the agents who weren't taught any better. Questions about travel nursing with American Mobile Healthcare? How to Answer: What Are Your Strengths and Weaknesses? "Great benefits, potential to earn a sizable bonus (commission)" (in 19 reviews), "Good benefits including increasing paid time off for years of commitment" (in 16 reviews), "Upper management needed to guide us more" (in 15 reviews), "ramps up numbers just before AEP" (in 8 reviews). the compensation plan is demoralizing when you see how much work you have to do just to take home 59% of your commission, they give it to you as a incentive so the IRS and state take 41%. As a sales rep, you will be micromanaged to the highest degree – don’t step away from your desk for too long. Contact may be made by an insurance agent/producer or insurance company. It takes some tedium out of the job. You will have to answer to a supervisor and a manager, which will frequently contradict each other and try to bully you at the same time, so you will be both confused and frustrated. One boss told me because I dress nice he was going to "use that against me." The third, and most troubling (in my opinion), was customer service. Live balanced. Copyright 2020 AEP Health Group. Standard message and data rates apply. Still others call for general information but don’t want to switch plans or will let you know up front that they have no intention of switching plans but just want to know what’s currently being offered. The only thing I'd like to see changed is the lead source outside of AEP. The company continues to hire external vendor agents for its peak volume period but is reducing its reliance on outsourced agents overall. The trainer was a good person and great trainer. Talk to your health care provider about your test results. "We are working hard to get you good leads" It is no wonder people move on so quickly - they leave for better pay and to be treated like adults by people who want them to succeed. For example, my supervisor listened to a few of my calls just to confirm that were clearly wrong numbers as I had dis-positioned them. etc. Professional top performing agents and managers are leaving at the earliest opportunity for more favorable stable careers. Every time we start selling more and making more money the comp plan is significant slashed. eHealth has something really good going on. If you didn’t sign up for one of these plans when you first became eligible for Medicare (during your Initial Enrollment Period), the AEP is generally your chance to make these changes, unless you qualify for a Special Election Period (SEP). The app, developed by Biosense Technologies, uses the smartphone’s camera and urine dipsticks to help patients record and trend their urinalysis data. Glassdoor will not work properly unless browser cookie support is enabled. If you decide to discontinue using my ehealth, please contact us at 1-888-522 … You then decide to enroll in a Medicare drug plan at a later date. We are not affiliated with other agencies that may contact you by phone. And why not? AEP Health Group is a growing team of accredited allied healthcare professionals who are passionate about people, community health, and giving outstanding customer care. SANTA CLARA, Calif., Oct. 2, 2020 /PRNewswire/ -- Today eHealth, Inc. (NASDAQ: EHTH) (eHealth.com) released an analysis of costs and trends among Medicare beneficiaries selecting Medicare insurance plans through eHealth during the last three Annual Enrollment Periods (AEPs). Very in-depth, 6 to 8 weeks long, prepares you to sell Medicare products. This system contains U.S Government information. Here’s Exactly What to Write to Get Top Dollar, How To Follow Up After an Interview (With Templates! The commission scale is ridiculously low as compared to working at other insurance brokerage firms. There is no even playing field or fairness when it comes to the distribution of inbound calls.
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