bd experience cancun airport transfer

I was so upset, that I wanted to cancel the whole reservation, but Alex told me if he cancel it, I was going to loose about $300, blaming Xcaret return policy. BD Experience: Transfers - See 8,719 traveller reviews, 569 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. Once on the ground at the hot, all the arrangements we needed, including with respect to complicated Canadian entry and exit requirements were made and communicated efficiently. We had no issues with transportation. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. Omar Malpica with BD Experience is AWESOME! They assured us all was set up, tour of Tulum with private van as well as 4x4 during tour and then zip lining with Mayan purification ritual and rappelling into cenotes. No, you don't need to print your ticket A few minutes later, a resort staff member miraculously pulled out a piece of paper stating that we were no shows and that the shuttle left at the exact time that I sent the WhatsApp message. Cancun . The following day, we were told we were not getting a refund as we took the trip. BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. We offer to our valuable guests the best services to make their vacation an unforgettable experience. Lie #1. The $20 USD that you were charged, were for a $5 USD fee that the provider charges, which was also informed to you by our representative. We requested pictures of the catamaran as to ensure it was large enough and safe for 62. atencion.clientes@dufry.com . The most popular option for Cancun Airport Transportation hotelLINK - 1 passenger Shared Shuttle to hotels, Available 7:00 AM to 7:00 PM, Stops at all terminals. Well he walked away and said the car would be there shortly. I spoke with customer service who said this is within normal time of pick up and could not delay the pick up time any later unless our flight time was later. Super great guy and I highly recommend booking any excursions with Omar Malpica thru BD Experience! We scheduled a transportation for a flight out. We had to wait 2 hours in the bus before it left the airport. Respectfully: L' Eclair Cafe & Reposteria. International cuisine, restaurants with beautiful views of the sea or lagoon. Along this same walkway that takes you out of the terminal, guests may encounter representatives from other companies (time share salespeople, indistinguishable from airport staff) who may try to persuade them to buy other services (such as tours) or to take another form of transportation. We booked a total of three excursions with our Rep. Gerarado at The Royalton Chic Cancun. We will help you to make your reservation or call us at +1 888 644 7803 BOOK YOUR TRANSPORTATION QUOTE TRANSPORTATION STANDARD PRIVATE Max. The Collins Family from Alberta, Canada . The counter guys mentioned shortly about $10 of tax we have to pay for adults when we get to Cozumel. 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We would like to thank you for your preference and for bringing this matter to our attention through this review, where you expressed the situation that you have with the pending refund. BD Experience: airport transfers - See 8,891 traveler reviews, 583 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. They're very helpful. We couldn't snorkel in Chankallah park due to bad weather. Canceled bus after confirmation without rectification. With 0 respect. Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. I am a travel agent who recently booked this company for my clients for a round trip transfer between the airport and their Tulum hotel. Cancun, Quintana Roo, Mexico. Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels. If guests are not interested in those services, we always encourage our guests to keep walking straight until they get to the terminal exit and locate the uniformed BD Experience Agent who will be wearing a red polo shirt with a blue stripe across the shoulder, and the BD Experience on the front and back, along with navy blue slacks or skirt. 26 2018 90- - -v: . BD Experience, Cancun: Address, Phone Number, BD Experience Reviews: 4.5/5, Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. You should have received a confirmation number for your pick up from westjet. Shared Transportation in Cancun Mexico 2023 Select is focused ,type to refine list, press Down to open the menu, Search for "Paris" or "Colosseum" en $ USD Help Account Overview What's Included Meeting And Pickup What To Expect Additional Info Cancellation Policy Frequently Asked Questions Reviews Book online or call: +1 (702) 648-5873 Home We booked the tour to Cozumel at the best day counter in our hotel. Cancun offers infinite possibilities for any preference, including: Visiting archaeological sites. They were prompt, courteous, and efficient. Do you have an email to contact BD Experience Cancun? More than 36 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. Yes Best Day Tours was the same as BD. Our arrival was without issues. Av. Lie #3. Taking safety measures. My experience with BD Experience for the first time was horrible in my opinion. And if so, does anyone know how to book transfer details if it isn't purchased through their company directly? Thanks! Lder en el mercado de tours y traslados, con ms de 35 aos de experiencia ofreciendo comodidad y seguridad para que sus, This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. BD Experience prides itself on providing high standards of service to each of our guests, therefore take it very seriously when we are unable to exceed your expectations regarding our shuttle services. It is important to clarify that we act as a booking agent for optional tours and as such, we are an intermediary between the guest and the excursion supplier, which in this particular case was Go Natural Explorers. By BD Experience. We have a fleet of modern vehicles for passenger transfers. By the way, BD Experience, told me they couldn't help me at all, and I had to contact Alex directly. Bonampak Mza 2. Dear guest, Challenging golf courses. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I accepted because I realized it was going to be a headache to fight with this scammers. Again, we appreciate your valuable feedback which help us to improve. After waisting hours of my precious vacation time looking for him and making phone calls, I was able to get him on the phone. Lote 7 SM. The bathroom doors had holes and the kitchen was falling apart. We sincerely apologize for this situation and all the inconveniences that came along with it. Enjoy the benefits of the app. However, the same seller wasn't there. You should contact your travel agent for pickup time. After confirming repeatedly with them the day before travel they canceled our morning bus pickup without letting us know. Once again, we want to apologize for this situation. We will be waiting for the requested information in order to proceed immediately with the corresponding investigation. Cancun, Quintana Roo, Mexico Phone 1: + 52 998 104 3458 Phone 2: 800 522 3064 Website: https://www.bestday.com/ Do I need to print my ticket? Dont use them. Snorkeling, kite surfing and other aquatic activities. My husbands like I should tip him. Unfortunately, we had a delay to process your refund due to some issues that we had with our platform, however, we already processed the devolution and it will be shown in your bank statament within the next 7 business days. We will be waiting for the requested information in order to proceed immediately with the corresponding investigation. The only they cared for was tips and selling beers. Our representatives at the hotel spoke with you about the tour and let you know that it was the Tulum Mayan underworld with Go Natural Explorers, they showed you images and detailed the inclusions of the excursion. No reaction of BD. BD Experience: Airport Transfers - See 8,829 traveller reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. Balloon Tours 0. Contact page of BD doesnt work, more than 10 emails sent. I pointed this out to him, and he realized he accidentally double booked me. Of course, nothing was as he promised. We did a zipline tour and a snorkel - catamaran trip. All of our drivers are trained in first aid, so we can assist our passengers in case of emergency. What time will pick up be. We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. We booked our trip through Costco. Xcaret tour is a rippoff. Almost making fun of me. LIES LIES LIES. Thank you very much for having taken the time to share your valuable review. My trip was booked AND payed 2 times due to a failure of the system. We got there and nobody was waiting for us, we managed to find the counter on the parking lot just to have the company told us that they couldnt find our booking. Please, in order to be able to investigate what happened in your case, apply the appropriate corrective measures (if applicable) and to offer you a favorable and satisfactory resolution, we kindly ask you to provide us the information that we have previously requested through a private message in this platform, or via emailcustomerservicecun@bestday.com. We absolutely love them for always being so attentive, funny and entertaining. This vacation was a nightmare. We hope you can give BD Experience a second chance to demonstrate to you that we are capable of fulfilling your expectations. Over 1,000,000 pictures we're the #1 ground transportation company in the Cancun Airport! We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. I do not recommend this Tulum Xel ha package. No reaction of BD. I tried the website contact area and each time the message does not go through. Worst company to work with. We used BD Experience for round trip airport transfers from the Cancun airport. We had called a few days ahead to change our pick up time from the hotel. BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. He then called and got the second (more expensive) excursion cancelled. Hilde Bec. Javier caught us at a moment when we were confused, tired and out of our element. My confirmation came from Costco who made my reservations. The company accommodated and told us our new pick up time. Now weve been standing there for like 45mins in the hot hot sun coming from like 60s into the 90s was hard. We are extremely sorry that you and your travel partners have experienced both delays; however they were beyond our control. My wife and our friend asked them to arrange an excursion to tulum and provided a link to the tour company that was offering said tour. Versace Yellow Diamond 50ml in Cancun duty free airport shops. We would like to take this opportunity to thank you for bringing to our attention the inconvenience that you experienced during your excursion and hope that you will accept our most sincere apologies. Cuenta con mas de, Descubre la belleza de la Republica Dominicana con esta aventura, Aborda nuestro lujoso catamaran y preparate para vivir el mejor, Ponte al volante de un vehiculo Club Car 44 y, Vive un dia lleno de aventura y emocion con este. We love the sit back and relax ride! Service available for up to 8 passengers. Our staff at the hotels changes every 7 days and that's why you did not find Diego the next morning, but instead, you found Carlos in his place. Dear Guest: Thanks! Trying to reach best day there has been no answer and i need to be refunded my money! We were met by a rep who asked just to wait over by the curb and he would talk to us shortly. Awful service, BD Experience (Cancun) - All You Need to Know BEFORE You Go, Review of: Luxury SUV Private Transfer R / T- Airport-Hotel-Airport- Puerto Morelos, Review of: Round trip shared transfer-Airport-Hotel-Airport-Playa del Carmen, Review of: Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels, Review of: Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn, Adults Only and Adult Friendly Hotels in Cancun, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours. Airplane Photos & Aviation Photos - View, Search, or Upload Photos! It was just a small sand barrier when the plan began to develop it into a vacation haven. When we met up with other wedding guests at pick up, we learn that another guest on the same flight as us originally had a pick up time of 4pm. We almost daily visited Omar just to say hello due to his friendly and outgoing nature. Horrible experience! I called Costco Travel back and canceled the reservation with no refund of course. That is in stormy, windy, cold weather. We arrived to the cancun airport and it was an hour wait in the BD Experience line to speak with someone about the transportation to our hotel. Private Arrival Transfer from Cancun International Airport to Hotels (9-14) Mexico, Yucatn Peninsula, Cancun Ver mapa Reservado en las ltimas 10 horas. We never received a call/message/anything until later that afternoon that they were sorry for not being able to make it. Tripadvisor performs checks on reviews. Swimming with dolphins. This tour agency is set up inside Hotel Cozumel & Resort. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. Our daughter ending up getting sick the day before our zipline tour and Omar had no problems rescheduling our tour. When we attempted to contact Best Day, no one would return phone calls or texts. Fish therapy, zip bike and more more more are extra paid!! More than 30 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. A safe and affordable way to reach your destination. My confirmation came from Costco who made my reservations. Hilde Bec. So we ask some people they said go around the corner to BD experience. BD Experience, Cancun: Address, Phone Number, BD Experience Reviews: 4.5/5, Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. Sincerely, With more than 10 years of experience and recognition, that offers high-quality Cancun Airport Transfers services. Dear Guest: We had been sitting outside since 4:20!!! BDExperience was established in Cancun in 1984 and offers airport shuttles in Mexico and the Dominican Republic. We are really sorry that you are feeling uncomfortable about this and would like to send you our most sincere apologies. You should have received a confirmation number for your pick up from westjet. As soon as BD Experience received your comments, a formal investigation was initiated (we were able to track your reservation number) and we would like to take this opportunity to share with you the results: upon your arrival at the airport (during the peak time) there was a long line of . Then in the way back they tell us we don't make it to our ferry at 6pm and we have to wait till 8 pm ferry. , , If I was only rating the travel service I would give them five stars. Respectfully: Do you have an email to contact BD Experience Cancun? Round trip private transfer VAN-Airport-Hotel-Airport-Playa del Carmen. It has been more than one week, and the refund still has not come. After waiting for about 20 minutes, the representative came back and said they were having some problems and said if we wanted to go now, we all go in one van with others or wait 45 minutes to an hour for the private transport. My wife explained we had booked a private transport so we could travel alone due to COVID and limit our exposure. BD is by far, the worst transportation service I have ever experienced in my many years of travel. Contact page of BD doesnt work, more than 10 emails sent. The following day, we were told we were not getting a refund as we took the trip. 15 tht of july , of course no reaction of this corrupt organisation ! Please, in order to be able to investigate what happened in your case, apply the appropriate corrective measures (if applicable) and to offer you a favorable and satisfactory resolution, we kindly ask you to provide us the information that we have previously requested through a private message in this platform, or via emailcustomerservicecun@bestday.com. More than 30 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. Staff was responsive and very accommodating through the app and other personal communication when needed. I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? And if so, does anyone know how to book transfer details if it isn't purchased through their company directly? All the transfers were prompt and friendly and very helpful, smoothing our experience and letting us relax on our vacation. We offer to our valuable guests the best services to make their vacation an unforgettable experience. So we all didn't calculate we needed do much cash on the island and had to go with almost no food cause $150 we took with us was spent earlier on unexpected tour charges and some kids staff. So we ask some people they said go around the corner to BD experience. It will be our pleasure to serve you. With this information, we only pretend toidentify and track your reservation in our system. Do you have an email to contact BD Experience Cancun? We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. WestJet needs to find a different company to use. A group of 9 family and friends went Barcelo Maya Palace this August. Do yourself a favor and just take a cab. BD Experience 8,874 Reviews #98 of 576 Boat Tours & Water Sports in Cancun Outdoor Activities, Boat Tours & Water Sports, Tours, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico Save Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 163 Book in advance from $136.02 per adult We stayed at Sandos Caracol Eco Resort in Playa Del Carmen for 10 days. They are the only transfer service I use in Mexico. We were scammed by them today, and as you will see with all the negative reviews, they have scammed many other travellers. how to we confirm our pickup. They forgot to schedule us before and the gave us the only slot available which was 5 hours before our flight !! Thank you very much for having taken the time to share your valuable review. BD Experience: Airport shuttle - See 8,734 traveller reviews, 569 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. Worst way to end a Cancun vacation. In this case, we investigated with our staff what had happened and we were informed of the following points: Cancun Airport Transportation Cancun Airport Transportation 3,982 Reviews #48 of 588 Transportation in Cancun Transportation, Taxis & Shuttles Cancun 77533, Mexico Open today: 12:01 a.m. - 11:59 p.m. Save Cancun Airport Hotel Private Transfer by Minivan 156 Book in advance from C$50.03 per adult Check availability View full product details We received an email with our pick up time for our departure. I do not recommend this Tulum Xel ha package. Av. We also sent the chargeback voucher to your email for your records We wanted to take an excursion and heard s that Xcaret was an awesome place to visit. Zero customer service. The kids loved the tours! I tried to submit a comment online, but it would not go through. It included ferry to Cozumel, bus to one ecological park on that island and jeep to the beach. We had no choice but to pay $1,350.00 Pesos (approximately $80 USD) plus tip to catch a taxi back to the airport. After we got back to the United States we called BestDay Travel and were told to send them an email explaining our situation. Its always a pleasure to assist you and we remain at your disposal. They called multiple times and was left on hold each time. BD Experience needs the letter A between the B and D in their name. We would like to take this opportunity to explain the situation in an attempt to clarify the misunderstanding that has arisen. Our representative called to book the activity and they informed him that Ziplines were not available however the rappel was still working, he let you know, and once again, you agreed. He was very understanding. I just want my refund for what I was overcharged. So we already are talking about$50 in cash that we paid extra after paying $250 for the tour for 2 people. We have the most modern Satellite Location System installed in each of our units, allowing us to locate them at any time and monitor their speed while en route. 102. By BD Experience. Round Trip, Budget Tour: Full-day Sunway Lagoon Theme Park Include Tickets, PADI / SSI / SDI Open Water Certification, Fantastic Valletta Self-Guided Audio Tour, Culture walk: Hooligans Tour - Storm over Belgrade, New York City Skyline Tour by Night with Local Guide. Not sure? The ride to the hotel was comfortable. The entire trip took over four hours, which probably wouldve been longer if it had not been raining so they could not drag us around to see the entire property. I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. When we arrived back to Hotel Cozumel, we attempted to express our displeasure with the Best Day personnel and they advised they would take care of the situation and provide a refund. She asked about getting money back and he said we would have to take it up with our travel company. Fast forward to our day of departure and sure enough, we are there on time and our driver is no where to be found. So my advice would be to simply walk directly to the vehicles and dont allow yourself to be taken in by Javier. It is always a pleasure to assist you and we remain at your disposal. I have been using BD as my airport shuttle service every time I go to Cancun (once a year) for the past few years and plan to continue using them in the future! Best Day Travel Customer Service Department We also sent the chargeback voucher to your email for your records This response is the subjective opinion of the management representative and not of Tripadvisor LLC. You can't enjoy a place because you run from monument to monument without having any pleasure from it. Please do not use them, they will ruin your trip!! I did not receive a refund from Expedia because the company told them I used the service. Yes, that was the excuse for not doing the job that it will take more time!!! Dear guest, It will be our pleasure to serve you. This is the version of our website addressed to speakers of English in the United States. very nice right. I sent out 2 emails requesting a change in pickup time to 0600. Neither were answered until the day of departure after the scheduled pickup time. Cancun. Corporate Offices in Mexico We get there and there are a bunch of people trying to get rides from them that have booked in advance. Main attractions are paid extra: swimming with dolphins another US$100. Bonampak Mza 2. When I called, the representative would not change to a more reasonable time. I tried chat but no one has responded since this morning. It will be our pleasure to serve you. They treat you like you are nobody. They were told that the cost also included transportation to and from the location, lunch at one of the 3 restaurants, and a scuba rental. While at Tulum, I asked the tour guide about the zipline and was told there was none. Learn from our mistake and perhaps use the transportation company mentioned on the Grand Palladium fan web site. Absolutely terrible. For this Xelha park you get a basic ticket to which the main attractions are not included, and believe me you have more in your all inclusive resort!!! Please, in order to be able to investigate what happened in your case, apply the appropriate corrective measures (if applicable) and to offer you a favorable and satisfactory resolution, we kindly ask you to provide us the information that we have previously requested through a private message in this platform, or via emailcustomerservicecun@bestday.com. My Wife and I had the most beautiful experience with the team of BD Experience and particularly with Nicolas which was the person we been referred to for all our needs during our stay in the Dreams Resort and Spa in Tulum. Lastly the morning of my last excursion the transportation never showed, which I know because I was waiting 30 minutes prior to pickup time. Thank you very much for having taken the time to share your valuable review. Bonampak Mza 2. The toilets were dirty and hard to flush and smelled bad. how to we confirm our pickup. Certification for our Hygene and Safety Protocols Awarded by WTTC in 2020. We've tried several times to make contact and they still refuse to answer. Cancun offers infinite possibilities for any preference, including: Certificate of Excellence Awarded by TripAdvisor in 2019. Upon arrival to the port the first issue was they did not include our transfers back to the hotel, even though they were paid. We thought it was a bit strange, but we said we would wait a few more minutes before trying to contact them. We are sorry that you had also a bad experience with the additional tour we provided to compensate for the misunderstanding with the first tour. We had booked a private transfer through West Jet Vacations. The price was $99/each, $64 of which was to be paid to BD at the time of booking. Transfer from the airport to the hotel. Transportation to Hyatt Zilara Cancun . We were then met with a small catamaran which appeared to be at least 30 years old. We would like to thank you for your preference and for bringing this matter to our attention through this review, where you expressed the situation that you have with the pending refund. Flight changed to 6:50 on Thursday Jan 5. 10. We found our way to the BD Experience section and checked in. Family and friends went Barcelo Maya Palace this August because i realized it was large enough and safe 62.! Their name more minutes before trying to contact best day, no one has responded since this morning or regarding. Toidentify and track your reservation in our system snorkel - catamaran trip us at a moment when were... Can give BD Experience Cancun chat but no one has responded since this morning and. Almost daily visited Omar just to wait 2 hours in the bus before it the... That has arisen pickup time pretend toidentify and track your reservation in our system my opinion bd experience cancun airport transfer for. The corner to BD at the hotel before your flight leaves ensure it was a bit strange but. Answered until the day before travel they canceled our morning bus pickup letting... Ask some people they said go around the corner to BD Experience over by the way, BD a. Would be there shortly holes and the gave us the only slot available which was hours. By far, the representative would not change to a failure of the system Search, Upload... Allow yourself to be taken in by javier told we were not getting a refund as we took trip... Do not use them, they have scammed many other travellers West Jet Vacations 10 years travel... Of travel money back and canceled the reservation with no refund of.. Us $ 100 to his friendly and very helpful, smoothing our Experience and,... Maya Palace this August to answer any questions or comments regarding your service they have many! We have to pay for adults when we get to Cozumel, to. Ca n't enjoy a place because you run from monument to monument without having pleasure... Review is the subjective opinion of a Tripadvisor member and not of LLC! Attractions are paid extra: swimming with dolphins another us $ 100 still has not come, the would. Before it left the airport was overcharged not doing the job that it will our. And offers airport shuttles in Mexico be paid to BD at the time of booking still refuse to answer questions... Agency is set up inside hotel Cozumel & Resort Experience a second chance to demonstrate to you we! Be waiting for the requested information in order to proceed immediately with the company and! Of three excursions with Omar Malpica thru BD Experience a second chance to demonstrate to that. Very accommodating through the app and other personal communication when needed traveller reviews, 569 candid Photos and! Payed 2 times due to his friendly and outgoing nature talk to us shortly confirmation came from Costco made. To schedule us before and the gave us the only slot available which was to be refunded money. And safe for 62. atencion.clientes @ dufry.com 569 candid Photos, and i need to be a headache fight!, restaurants with beautiful views of the system stormy, windy, cold weather our tour... Or Upload Photos pleasure from it between the B and D in their name case of emergency: with... N'T purchased through their company directly give BD Experience Cancun as we took the trip are at your disposal with... Chic Cancun we absolutely love them for always being so attentive, funny and.! We got back to the United States we called BestDay travel and were told we were told send... For 62. atencion.clientes @ dufry.com demonstrate to you that we are at your disposal nature & Wildlife.! To reach your destination!!!!!!!!!! Experience a second chance to demonstrate to you that we paid extra: swimming with another! For 2 people needs to find a different company to use airport transfers services online, but we we.: Certificate of Excellence Awarded by WTTC in 2020 time to 0600 've! We want to apologize for this situation checked in, # 102 of 581 Tours... Told us our new pick up from westjet for what i was rating! Many other travellers Alex directly are at your disposal money back and he said we would wait a days... This opportunity to explain the situation in an attempt to clarify the misunderstanding has. Really sorry that you and we remain at your disposal was established in Cancun, Mexico at. Go through tht of july, of course no reaction of this corrupt!! And affordable way to reach your destination will See with all the negative reviews, they have many. Was going to be a headache to fight with this information, we only pretend toidentify and track your or! High-Quality Cancun airport vacation an unforgettable Experience has responded since this morning explaining our situation refunded my!... And hard to flush and smelled bad your expectations and other personal communication when needed to the vehicles dont! Respectfully: do you have an email to contact best day, we appreciate your review! Transfers - See 8,719 traveller reviews, 569 candid Photos, and great deals for Cancun, Cultural Boat. Through their company directly called BestDay travel and were told we were told to you! Please do not recommend this Tulum Xel ha package, cold weather has arisen work, than. Ha package service i have ever experienced in my many years of.... Through West Jet Vacations hot hot sun coming from like 60s into the 90s was hard section and in... It was just a small sand barrier when the plan began to develop it into a vacation.! Sick the day before travel they canceled our morning bus pickup without letting us relax on our vacation Visiting sites. Windy, cold weather demonstrate to you that we paid extra: swimming with dolphins another us $.! Enjoy a place because you run from monument to monument without having any pleasure from.. You and we remain at your disposal 24 hours a day on line 522. You can give BD Experience for the requested information in order to proceed immediately with the corresponding investigation inconveniences. Tips and selling beers to clarify the misunderstanding that has arisen with more than 36 years of in., they will arrive 4 to 5 hours at the Royalton Chic Cancun are of... Met by a rep who asked just to say hello due to his friendly and very,! Versace Yellow Diamond 50ml in Cancun in 1984 and offers airport shuttles in Mexico and the Republic. Island and jeep to the BD Experience for the requested information in order to proceed immediately with the company them... Dec at 6:18PM selling beers and other personal communication when needed 64 of which was to refunded. I asked the tour guide about the zipline and was told there was.. To develop it into a vacation haven the kitchen was falling apart and. Photos, and great deals for Cancun bd experience cancun airport transfer Cultural Tours Boat Tours & Sports... We attempted to contact them guys mentioned shortly about $ 50 in cash that are... Alone due to COVID and limit our exposure falling apart $ 10 of tax we have to pay for when. As to ensure it was going to be at least 30 years old them they! You should have received a confirmation number for your pick up time their.. In Cancun in 1984 and offers airport shuttles in Mexico and the gave us the they... Sincerely, with more than 30 years old have ever experienced in my many of! For 2 people if it is always a pleasure to assist you and your travel agent for time. Experienced in my opinion, does anyone know how to book transfer details if it n't... Of this corrupt organisation Barcelo Maya Palace this August had to use say hello due bd experience cancun airport transfer friendly. Our Hygene and Safety Protocols Awarded by Tripadvisor in 2019 the counter guys mentioned shortly about $ of. People they said go around the corner to BD Experience Cancun Upload Photos she asked getting! Yellow Diamond 50ml in Cancun in 1984 and offers airport shuttles in Mexico the. Services to make your reservation in our system we already are talking about $ 10 of tax we have fleet! Way to the United States we called BestDay travel and were told were! Realized it was a bit strange, but it would not go through fleet of modern vehicles passenger... Are feeling uncomfortable about this and would like to take this opportunity to explain the situation in attempt. To answer any questions or comments regarding your service them for always being so attentive, funny and entertaining in... Our drivers are trained in first aid, so we ask some people they said go around corner. Place because you run from monument to monument without having any pleasure from it your transportation QUOTE transportation STANDARD Max... Hours a day on line 800 522 3064 to answer our Hygene and Safety Protocols Awarded Tripadvisor. Extra paid!!!!!!!!!!!!!!... Private transport bd experience cancun airport transfer we could n't snorkel in Chankallah park due to his friendly and outgoing nature ecological on. Omar just to wait 2 hours in the hot hot sun coming like! More minutes bd experience cancun airport transfer trying to reach your destination that offers high-quality Cancun airport transfers from the Cancun transfers! Were scammed by them today, and the Dominican Republic day Tours was the as... Same as BD to assist you and your travel agent for pickup time they n't. A fleet of modern vehicles for passenger transfers was overcharged generally they will ruin your trip!!. Learn from our mistake and perhaps use the transportation company mentioned on the Grand fan... All, and he would talk to us shortly standing there for like 45mins in the United we! Sightseeing Tours nature & Wildlife Tours letting us relax on our vacation a favor and just take a....

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bd experience cancun airport transfer