Will my seats be side by side? This complaint was posted by a verified customer. Not only did he make the ticket purchasing process extremely easy, he was also able to slash a little off of the total price of my large order. Vivid Seats is a third party ticket marketplace that has grown in popularity over the last number of years. I have read many many complaints about the 'fake' guarantees. It told me the section of the tickets but not the exact seat numbers. Avoid purchasing thru Vivid at all cost. For more information about reviews on ConsumerAffairs.com please visit our This changed due to Covid, but we did not get a refund because it was getting rescheduled. Never again. I bought some tickets to a Disney on Ice show for me and my daughter through their site. + the only ticket rewards program around. Recent customer reviews are positive. Today, august 12th, we called multiple times until finally we were told by a representative from the "escalation team" that their source did not have the tickets. Vivid Seats goal is to safely and securely connect customers with event tickets. They refuse to give refunds for anything. I paid $600 for 4 tickets, I didnt receive my tickets, they kept telling I would get them closer to the game. Vivid Seats Engaged Employer Overview 368 Reviews 9 Jobs 382 Salaries 124 Interviews 97 Benefits 9 Photos 56 Diversity + Add a Review Vivid Seats Reviews Updated Feb 21, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 360 of over 368 reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent Vivid Seats - Empowering every fan to get to the live events that shape their most vivid moments and memories. There were no humans to talk to to get my tickets before the event started. All for the seller, not for the customer. In December 2021 I purchased 6 tickets to a concern in May as a Christmas present for the family. And in checking with the Keillor show I found that the show was not sold out! Vivid Seats sent Gary a confirmation thru his phone after he paid the $445 required for the 4 tickets. Vivid Seats Seatgeek Vivid Seats vs Seatgeek - Tickets selection You can often hear a lot of complaints about the choice of tickets on this service. They are aware of this issue. I bought tickets on Jan. 8th of 2020, which the event was to be Aug. 8th of 2020. they cancelled the event because of covid and said I would get my tickets when the event was rescheduled. It is never our intention to make our fans feel this way. Below is a collection of reviews and ratings pulled for your easy reference. Date of experience: 26 February 2023. Vivid Seats. This was an absolute nightmare. 2. Meaning the purchaser ( me) is supposed to drive 4 hrs to the event without receiving my ticket in advance. Their transfer process never worked on my end and never once did they come up with a better solutions to get my tickets. The staff are even more amazing. This comment was posted by a verified customer. Vivid Seats is an independently owned and operated online marketplace. It is free to list your tickets on Vivid Seats, but there is a 10% commission taken out of the final sale price. Service 17 Value 15 Shipping 10 Returns 7 Quality 11 Positive reviews (last 12 months): 72.2% View ratings trends See all photos Its location on this page may change next time you visit. He deserves 10 gold stars! I was assisted by carlos today in my want to purchase 2 luke bryan tickest for wed july 27th in gilford New hampshire I only had to tell him what section i wanted and how much ibwanted to spend and he found me the best available that met my requests! There were plenty of open spaces, but I wasnt allowed in. Wed, 11 May, 2022 at 5:09 PM. Tickets must meet standards set by Vivid Seats they must be for a U.S. event, and you cant sell tickets before you own them. I tried calling two hours before my event as the tickets never arrived. I wish you didn't exist. The website clearly states it has a 100% Money Back Guarantee for tickets that do not arrive by game time. Looking for the best way to buy and sell mobile tickets? It asked how many tickets I wanted which I selected two. Making sure our fans are able to attend their desired event through us is our top priority. Never again. I contacted Vivid Seat Live Chat, they tried to contact the ticket seller to "re-send" the digital tickets to my email, nothing arrived. I do expect a refund of the differance that the seats should sell for. ColPhorbin 1 yr. ago One can only hope these ticket monopolies will be better regulated in the near future. I found two separate listings for tickets in the same section and row. I was purchasing tickets for a show and the venue did not have tickets for sale yet so I purchased through here since they were only available here and paid 200$!!! Complaint from Mike D on 30 November 2022 about Vivid Seats in category Online Services The following is a chronological timing of the events that occurred: September 26, 2022, at 7:33PM - I received a ation for Order 47579325 for the Vegas Knights hockey game that was scheduled to start at 7:30PM. They are efficient, professional and the price is always right. Vivid Seats Culture At a Glance. I was charged $1, 053.00. I don't expect they are willing to give an apology. That being said these tickets cost me 3x as much as directly purchasing from Off The Hook comedy club. We value your privacy. Vivid charged me 78 dollars for a 30 dollar ticket. Vivid Seats Draws Complaints Over Long Refund Delays Industry Legal April 23, 2020 Olivia Perreault Industry 376 Refunds 41 Ticketing 277 Vivid Seats 66 Texans are lashing out after waiting weeks to receive a refund from secondary ticketing site Vivid Seats for the cancelled Houston Rodeo. Unsubscribe easily. I paid $322.17 for 3 seats. Recruiter screen, (30 mins) interview with hiring manager (45 mins), take home assignment, project proposal/presentation (1 hr), final round. We assure that you and your partner will be able to sit together. Chicago Illinois We were also told that the tickets would show up within 48 hours on the event. We would like the opportunity to turn this around for you. Our content is intended to be used for general information purposes only. I have documentation of everything and really wish I could attach it to this review to show proof of their lies. Ticket Listing Information 9. Send us a DM on social media. When the tickets never came, I contacted Vivid repeatedly. Desired outcome: At this venue, Section B is behind the Pit. We lose as a result of your opportunistic business model. Tickets to your favorite live events Buy 10 tickets and get your 11th on us with Vivid Seats Rewards! Please refund me the differance between what you charged me and what the tickets actually cost. and their online chat system is useless. Great service. I charge Vivid seats with fraudulent practices and over pricing of market value ticket prices. . If there is more I will do that as well lost time and money. Then allows the seller to change the date to the day of the event. We would love to review your order again to see if there's anything we can do to make this right for you. No refund offered!! 3 for $533.58. Eugene was very helpful with my questions. On 02/16/2023, I bought two concert tickets. September 26, 2022, at 7:40PM The game was underway, and I had no tickets to enter. I followed their next steps, and received an email "Electronic Transfer Delivered" but it was not a proper digital ticket, it was just an email confirming the delivery. This is clearly a loophole being used often by venues to protect these ticket scammers. Nothing arrived. I asked to speak to the manager, told me there was no one above him. It also assists sellers who have tickets and want to sell them safely. I thought Vivid was a pr0n company. I would never have the paid this amount of money for average seats. Vivid Seats ranks 27th among Tickets sites. Nowhere on their site did it say that these two tickets wouldn't be next to each other. I thought maybe that was the seller. The two tickets never showed up, so we had to buy 2 more last minute at higher price somewhere else. In one order, my tickets arrived via email within an hour or so. Dial 833-228-5143. Please reach out to our Customer Service team and we can find out more information on why that was cancelled, and assist you with obtaining tickets. I highly recommend purchasing tickets from a verified seller on Vivid Seats. Rest assured that we monitor all postponed events closely for news on cancellations and new dates, and we'll let you know as soon as we have an update from the venue. If you still have concerns about your order, we encourage you to reach out to our specialized team via direct message over social media. Got us a great deal on our tickets love this company. I purchased 5 tickets to the Atlanta Falcons vs. the Cleveland Browns game on October 2 @ 1:00 at Mercedez Benz Stadium on 5/12/22 for $2,209.87 from Vivid Seats. However, many people buy tickets on behalf of friends or family, or have others accompany them to the event, so in this case your name does not need to be printed on the ticket. I attempted to purchase regular GA tickets for the upcoming Fall Out Boy concert in Virginia Beach and after check out realized there was only one ticket when I KNOW I set the purchase number to two. The latest review was 2 months ago. If you have any additional questions, concerns, or would like to discuss the resolution provided, please feel free to reach out to our specialized team via Direct Message over social media, and we'd be happy to discuss this further with you. I'm very disappointed in Vivid Seats. Consumers who purchased tickets from Vivid Seats for events that were canceled due to the coronavirus pandemic may be eligible to benefit from a $7.5 million event cancellation class action settlement. What 4 Analyst Ratings Have To Say About Vivid Seats. She knew exactly what I needed and arranged to have it. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. 3 for $533.58. This information will help to determine next steps. That clearly didn't happen bc I received NO TICKETS! In this guide, I will be reviewing Vivid Seats in detail. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. According to many clients, at times the site pays attention exclusively to one direction of events, while competitors work in several directions at [] If you have any questions about the refund process, feel free to reach out to our Customer Service. From A to Z, Vivid Seats customer service is fantastic. How you capitalize via mass buyout of tickets and resell with fees and markup prices. Nowhere was I told before or after buying the parking spot that I had to be there before the game started. My hatred for this company will never end and I will tell anyone and everyone that will listen about this. Customer identification can be provided if needed. TLDR: They dont allow order cancels if you make a mistake and wont do anything to help you if you need to sell the tickets you bought forward after you reviewed seats on different sides of the stadium. Due to the sensitivity of this delivery method, only our large resellers can list these types of tickets. What are "Email Delivery" and "Instant Download" tickets? A. Amalia G. Today. Companies can ask for reviews via automatic invitations. Good Grief. Along with the listed ticket price, the company adds shipping costs and a service fee to each order. B. Berlinda G. Today , California. Vivid Seats insights Based on 55 survey responses Areas for improvement Trust in colleagues Sense of belonging Ability to learn new things Good tips Server (Former Employee) - Chicago, IL - October 7, 2022 The tips were usually good and there was a diverse customer base which kept things interesting. We paid about $500 for the tickets in total. I paid for the first 15 rows. This will help us to determine next steps. It's a good site to check if you're looking for the absolute best price but make sure to remember that there will be significant added fees when you try to checkout. I posted a pic of the only thing Vivid Seats sent me, it's not a ticket. Sellers can choose the price for their tickets and modify them at any time. I spoke with Carlos A over the phone to purchase my tickets. Fans can go online and search 'Resell My Tickets' or they can resell by posting on social media. Customer service told me they will not help me because I already accepted the tickets. I was able to purchase tickets during and event before the presale of a show overall the tickets are real yet they are overpriced compared to the original sale. I had a purchase trouble on Vividseats. Vivid refused a refund! Now I am stuck with two way overpriced tickets for a concert I will not be able to enjoy with the person I wanted to go with. Dont use this site they are horrible. I did not get what I paid for. Suggest you use another ticket broker. Dorian, this is absolutely concerning and we would like the opportunity to take a second look into your order file. Downgraded Tickets Sent - Not what I paid for. Copyright 2022 Consumers Unified LLC. The dates changed 4 times and due to everything that happened during the pandemic and the dates changing almost 2 years later. My friends and I attend several differant venues and purchase tickets online. I hate what you stand for. Long story short I never received the parking pass and had to pay in full at the gate. Leave the paper at home! Service 254 Value 245 Shipping 164 Tickets to Aint to Proud Stage Play in West Palm Beach. That means the seats were $351, not $264. Find out how we combat fake reviews. Heads up. One arrived by mail with a "Lot 16" other was delivered electronically. I received the confirmation that the tickets had been purchased and to follow the instructions to download the tickets. Please note that you will need to use an iOS or Android mobile device to gain entry to your event.". Not game day yet so have not opened app for seats. Vivid seats is such a scam!!! "We have currently put them on 'No Rating' while they investigate the complaints and . On August 13, 2022 I purchased what looked to be 2 concert tickets from vivid seats. These people are thieves and liars. Vivid Seats - Empowering every fan to get to the live events that shape their most vivid moments and memories. says they have a no refund policy unless the event is cancelled. I have put in calls, live chats and emailed customer support. Desired outcome: He said I should post the tickets for sale. Angel P helped me out. Over 100 million tickets sold. I specifically chose a section my whole group is in. I called 2 seconds after I saw the $960 total. Providing an exceptional buying experience is something we want all of our fans to experience. Contact Us About The Company Profile For Vivid Seats LLC. To sell tickets, they must meet Vivid Seats requirements. The total price was $1405.95. They refunded, but I am out 2 nights for the hotel. Sales Representative (Current Employee) - Coppell, TX - July 6, 2022 I've Worked here since April 2022 and I honestly LOVE it. gary smith obituary 2022, wetumpka herald drug bust, sharelle rosado parents,
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