During the purchase process, there was some small print saying "+vat and fees", but it wasn't until after putting in all my credit card details that the fees were actually stated. I was mislead by viagogo and have been completely conned out of this money. We will cooperate to ensure that violators are prosecuted to the fullest extent of the law. You may not assign or transfer this Agreement, or any of its rights or obligations, without the prior written consent of viagogo, which We can refuse in our sole discretion. November 18, 2021 If the Seller lists tickets for sale, confirms the sale and then is unable to deliver the exact tickets listed, viagogo reserves the right to find replacement tickets for the Buyer and to charge the Seller with the respective replacement fee, other charges, and/or take other measures, as . This is not only immoral but must be illegal under consumer legislation. Copyright (c) 2006-2023, viagogo AG. Tickets sales must be fulfilled via the delivery method indicated at the time of sale directly to the Buyer and no later than the shipping deadline communicated to the seller at the time of sale (Must Ship By Date). So thank you viagogo for your emotional and financial loss today, I will not be booking through yourselves ever again and will be sure to inform others of the appaulling service. 2.5 Tax on Seller Proceeds. You represent and warrant that any information You provide to us, to other members, or to visitors of the Site (a) is not false, inaccurate, misleading, obscene or defamatory; (b) is not fraudulent; (c) does not involve the sale of counterfeit or stolen items; (d) does not infringe any third party's copyright, patent, trademark, trade secret, rights of publicity or privacy, or other right; (e) does not violate any law, statute, ordinance or regulation, including without limitation those governing consumer protection, unfair competition, anti-discrimination or false advertising; and, (f) does not contain any viruses or any programming that is intended to damage, interfere with, intercept or expropriate any system, data or personal information. viagogo charge for cancelling sale viagogo charge for cancelling sale Posted at 07:21h in timber framing courses alberta by pastel silver overtone on brown hair 1.4 Modification. So why is it my responsibility that the buyer must go to the event having bought the tickets? 1.3 viagogo Guarantee. You represent and warrant that any information You provide to us, to other members, or to visitors of the Site (a) is not false, inaccurate, misleading, obscene or defamatory; (b) is not fraudulent; (c) does not involve the sale of counterfeit or stolen items; (d) does not infringe any third party's copyright, patent, trademark, trade secret, rights of publicity or privacy, or other right; (e) does not violate any law, statute, ordinance or regulation, including without limitation those governing consumer protection, unfair competition, anti-discrimination or false advertising; and, (f) does not contain any viruses or any programming that is intended to damage, interfere with, intercept or expropriate any system, data or personal information. I want my money back how do I go about this? My ticket is for UFC fight night Singapore Section Level 300, Row:, 1ticket. When You purchase tickets on viagogo, viagogo guarantees that You will receive the tickets You paid for in time for the event. Closing of accounts or opening and maintaining more than one account does not alter your total liability to us, and we may combine amounts due to us from multiple accounts. You also grant Us a non-exclusive, transferable, worldwide, paid-up, royalty-free right and license to reproduce, modify, adapt, publish and display on the Site and on the sites of our marketing partners your descriptions of tickets listed for sale. We may also first deduct any amount you owe us from any amount we owe you. If you are unable to deliver the tickets you sold, viagogo reserves the right to charge you the cost of finding comparable replacement tickets for the buyer. You may find other users information to be offensive, harmful, inaccurate, or deceptive. Forms must be returned to viagogo 5 working days after receiving them, in order to apply for a refund. Claim it and get a lot of features. order was cancelled! A payment to viagogo will appear on the Buyers payment method statement as VIAGOGO EVENT TICKETS. 2.12 Seller Payment. It is disgusting how I have been treated and I would like you to review your logs to see how it has been recorded; with broken promises. There are still plenty of tickets available on the official site. Cheers. How do I change the email address on my account? If You do not agree with the terms of this Agreement or any revised version of this Agreement, do not continue to use the Services or this Site. I confirmed the sale and wanted to ship the tickets over. In addition, You shall not now or in the future contest the validity of viagogo's Intellectual Property. Be the first to hear about special offers. Viagogo lead me to believe that this was the official ticket seller for fleet foxes tickets as they came out at 10am yesterday morning. I will never use this service again, and you need to remove the 100% guaranteed tickets as this is not correct. When listing seated tickets, all tickets in the same listing must be consecutive seats. What are the viagogo Terms and Conditions? mrs browns boys show tickets - no tickets. 2.1 Requirements. If you can't find your event, you can tell us about it here and we'll add it to our website Sellers who commit to send tickets directly to viagogo are not required to confirm the order. When You purchase tickets on viagogo, viagogo guarantees that You will receive the tickets You paid for in time for the event. In addition, the Site could be unavailable during certain periods of time while it is being updated and modified. Why do my tickets have someone elses name on them? viagogo expressly disclaims any responsibility for any lost profits or special, consequential, incidental, or exemplary damages (including without limitation indirect and special damages) that may result from the services, the site, or the suspension, termination or malfunction of the services or the site. This is so we can promote the sale of tickets and items that You list for sale. This is a terrible service and will be going to the ombudsman if I do not get a satisfactory result of compensation. Any postal mail sent to this address will take a minimum of 14 days to reply, so please use the contact us link for a quicker response. Ticket listings are a representation of actual seat location. If for any reason your tickets are returned to Us or cannot be delivered We will attempt redelivery up to a maximum of three times. 4.3 Sellers Shall Not Include Promotional Material with Tickets. Such notice shall be deemed given one business day after the email is sent. When We receive an offer by PayPal, We will obtain an authorisation from the Buyer's PayPal account equal to the price, booking fees and delivery fees for the tickets. During this time, the Site will be temporarily unavailable. Report a violation. Nothing in this Agreement is intended to confer benefits, rights or remedies unto any person or entity other than the parties hereto and their successors and permitted assigns. I've sold WC tickets more than a month ago and Viagogo doesn't pay me. When You sell tickets on viagogo, provided you provide the exact tickets listed for sale and the ticket Buyer successfully gains entry to the event, viagogo guarantees that you will be paid for your sale. To be a member of this Site, You must agree to accept the terms in this Agreement. viagogo charge for cancelling sale. Ring me or give me a real number to call Fees at 133% of the ticket itself. 6.6 No Agency. carel chaussures paris; have aston villa won the champions league; where does the electron flow that we measure with dcpip What is the viagogo complaint handling process? I bought a UFC ticket from Viagogo around 4th June 2017 and I wasn't able to print the eticket since then, the eticket were a blank piece of paper when I open it on my computer. I sent my two platinum tickets for the ICC champions final to viagogo on Thursday after speaking to one of your customer services by courier. We will not allow You to buy or sell tickets before You have registered with Us. How Is Technology Changing How We Treat avarey947? This will be deducted from your next payment. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. I really hope I can get a speedy and suitable outcome as I feel this is not an acceptable outcome not being given this simple opportunity They were selling 3 lots of tickets all showing where you could be seated in the O2. We were due to see Ricky Gervais at the Mayflower in Southampton today, Monday 19.6.17 at 7.30pm. 23rd May 2017 - tickets are available to download Sellers will be able to see the service fee and taxes on our fees before completing the sell process and committing to sell their tickets. On Tuesday (June 13th), I ordered 2 tickets to see Steely Dan perform at the O2 centre in October ([protected]) and managed to grab decent enough seats for as much as 483.79. We may also first deduct any amount you owe us from any amount we owe you. On 12.6.17 I called to say no tickets had arrived, I was informed they were being delivered by ups courier. 6.8 All Sales are Final. 3.2 Other Information. As far as viagogo are concerned person A can not cancel listings on person Bs account. Your continued use of the Site and the Services following viagogo's posting of a revised Agreement will constitute Your acceptance of the revised Agreement. A member who wants to buy a ticket first scans the Site database for tickets listed by Sellers that match the Buyer's desired tickets. VIAGOGO scams their customers, DO NOT USE IT. You are responsible for maintaining the security of your username and password and You are responsible for any action taken under your username or password. We do not charge any fees for relisting tickets that you have originally purchased from us. I'm Travelling - where and when will I receive my tickets? You may only use the Services if You can legally enter into and form binding contracts. The Viagogo Platform allows contracts for the sale of Tickets to be concluded. David Birdsall. Welcome to viagogo's online ticket exchange (the "Site"). Copyright viagogo Entertainment Inc 2023, I understand the answer but I dont like it. Can I buy tickets that are personalised with someone else's name on them? As I was told to send them to u asap so they'd have 'maximum selling time' viagogo charge for cancelling sale. Event dates, times, venues and subject matter, which are listed on the ticket, may change. I am incredibly irritated by the atrocious lack of support I've received from viagogo customer service over the past few days. There is an even bigger emotional cost due to people with learning disabilities not understanding why they cannot go to a shoe that has been booked and paid for months in advance and to top it off they are going thro a bereavement of a close family member just last week. I am disgusted that tickets were sold when they were not there to sell plus not being informed and no tickets or even refund to purchase more tickets. As the concert is yet to happen I wish to have my tickets refunded in full as the full price was kept until it showed up on my bank statement and on my confirmation email, by which time it was too late how do two tickets at 103 each make a total of 283 ? Welcome to viagogo's online ticket exchange (the "Site"). If a Seller posts a ticket for sale on our Site, the option is provided to sell that for a fixed price. The revised version of this Agreement is automatically effective after it is initially posted on the Site. Search for the event that you would like to sell tickets for. 6.7 Third Party Information. If the Seller is required to account for VAT (UK or other) on the sale of the ticket, the Seller should include the VAT (i.e., total) price when setting ticket prices on the website. Kind regards This does not prevent us from varying these terms without reference to them. Please note that service fee amounts may vary by event and are subject to VAT. I haven't received an email confirming my order. No amendment, modification or supplement of any provision of this Agreement will be valid or effective unless made in accordance with the express terms of this Agreement.
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