The bartenders can make change, but this is something we wished wed done to avoid needing to ask for this each day. There is a lovely coffee shop on offer too where you can grab your morning pick me up. Whatever your preference or hobby, Excellence Riviera Cancun has the perfect option waiting for you. Other than requiring masks the Cancun airport was operating like it always has. By 9:00 am almost all them are shoved under somebody's chair who isn't even there. Lobster House in particular was so disappointing - every dish containing lobster was overcooked so it just tasted like rubber. We hope to come back in the next few years! The destination is home to luxury resorts, two of which are Excellence Playa Mujeres and Beloved Playa Mujeres - both honored with TripAdvisor Travelers' Best of the Best award this year due to offering guests a complete experience of world-class service and luxury amenities. Also a side note - beds and pillows very uncomfortable. I read hundreds of reviews on Google before selecting this hotel. Perched above the pool overlooking the ocean, this is a picturesque spot to grab a bite to eat. The Excellence Riviera Cancun was around 10-15% cheaper compared to the Excellence Playa Mujeres resort, so if you are looking for a good value option with top quality service and food the Riviera Cancun resort is a strong choice. Their wood fire Pizzas were very good and the seafood risotto was delicate and delicious. Dear guest,First and foremost, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share your opinion with other travelers.Thank you for adding very generous remarks of the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. Conveniently located restaurants include Mem AL Mare, Boquinete Seafood & Grill, and Layla Restaurant. We were able to get a few drinks and a beachside lunch while preparing to leave, our luggage held safely with the luggage team (another unheard of level of service if youre seeing a trend here)! And here is the next complaint in our review. We're in Mexico - there's no reason to have bad tequila at the bars. It is not necessary. A comment about the blue pool floats, please don't hoard them. Prices are the average nightly price provided by our partners and may not include all taxes and fees. There is also a large room service menu that is available 24/7, so if you ever get peckish you order in some grub. It is just a slight reduction that you wouldn't notice if you haven't been there before. By clicking Accept, you consent to the use of ALL the cookies. The real differentiator is the staff. Wi-Fi is free throughout. The staff is friendly and fast. The test was fast and easy (its the stick in nose test). We felt extremely safe in today's COVID climate.Beauty. There are a few drawbacks to this beach. There is a lot to be seen in this area of the world. If you are looking for a closer option then your best bet is the Moon Palace golf course which is located a 20-minute drive from the resort. Overall, we plan to return next winter and think weve found a perfect spot!! Its worth it to avoid stairs and ease of pool access during the day. Please, receive our warmest regards from The Excellence Collection. The resort is right beside the beach town of Puerto Morelos. The grounds (and beach) were impeccable, the staff was above and beyond helpful, and the food was delicious. From sushi-making, ping pong tournaments, Yoga overlooking the ocean, and karaoke these are some of the activities that are available. Although it was a little murky in parts. They serve the complete range of caffeine-infused delights as well as a range of freshly baked treats. We never leave reviews, because all the other great reviews are true about this place. When we stayed there in the rooms there were 4 bottles of spirits. We recommend calling ahead to confirm details. We noticed this wouldnt be the case with all the resorts nearby, as many had large piles of dry seaweed along the shore covered in sand gnats (this didnt happen at the Excellence). Fill it out before going to security and then walk by all the people fighting for the limited counter space at security. Excellence Riviera Cancun is an adults only resort (18 years and over). Arrl nem is beszlve, hogy az ti cl jnius . We talk about changes to the resort, our experience. Pool rules say you cannot take them out of the water, but everybody does. The staff was absolutely incredible. Dreams resorts All your questions answered! Our 4th getaway to the Excellence Riviera Cancun. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive property. We will forward your kind words to our team, especially the members you gave a special shout out, who will be delighted to hear that from you. However, if you are expecting a delicious meal served by a friendly staff, then you will enjoy every restaurant.. Our favorites are Basmati, The Grill, and Chez Isabelle. When choosing an all-inclusive resort I think the food is the most important element we look at. We had issues getting an appointment when we visited. Combine a visit to the ruins at Tulum with the chance to swim in both a cenote and in the bay of Akumal with this day-long tour. Excellence Riviera Cancun is a luxury adults-only resort located in the Riviera Maya area of Cancun. A couple of the restaurants are adult only as well. A big change, they no longer provide straws. by Adrian updated February 4, 2023, 10:21 am, by Emma updated January 30, 2023, 8:40 pm, by Emma updated January 25, 2023, 8:49 am. the food was lacking flavor and again overcooked. In summary, Excellence is back to providing an amazing relaxing tropical vacation with a few safety modifications. We could comfortably stream videos and make video calls without dropping. The level of service and attention to detail was unparalleled. If you go to dinner earlier, the wait will be short or nonexistent. Also on offer is an extensive range of Alcohol, including a number of premium liquors that arent available in the other bars. My wife and I will be staying at the Excellence Riviera Cancun for 5 nights, and I'd like to play golf for a couple of those days. Also, the water was way too warm for almost all the pools. The famous Chitzen Itza is just a few hours away and is well worth a visit. The Excellence club has a range of benefits that are included in your package. This was an easy choice, they really nailed this restaurant and this is a running theme throughout the Excellence resorts we have stayed at as the restaurants are the same. The spicy red sauce that was described to be in the Buro Callejero has zero kick which was disappointing. Brands such as Grey Goose, Johnny Walker Black are available. All of our Excellence Club suites offer impressive ocean views as well as indoor and outdoor Jacuzzis. Cancun. Federal 307 Chet-Pto. I never waited more than a moment for one of them to serve me. Please, receive our warmest regards from The Excellence Collection. Bottles of spirits are also included in your room. Does Excellence Riviera Cancun have airport transportation? Nonetheless, there are tons of pools and space to get sun and swim! This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. It can be difficult to get tee times here as a lot of guests of the resort get complimentary passes or have booked unlimited golf packages. You also have the option to opt-out of these cookies. We estimate they took away about 25% of the pool chairs and restaurant seats. COVID Safety: We are vaccinated, so felt safe traveling. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580 View in a map Explore the area The other downside to the beach is that the staff are constantly battling an accumulation of seaweed that washes ashore. more. Located between the lush jungle and the turquoise sea, it features redesigned rooms and suites that honor Mexican artisanal traditions . 11 | Puerto Morelos, Maya Riviera & The Yucatan 77580 [SEE MAP] #23 in Best Maya. Excellent 23,964 reviews #2 of 47 hotels in Puerto Morelos Location Cleanliness Service Value This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. We are very pleased to know that our staff was able to make your stay a relaxing and memorable experience due to the excellent service provided and they are the reason why you will keep on coming back. Below, we explore the various types of crime in Cancun and what you can do to stay safe during your visit. housekeeping team cleaned twice a day, and we always had fresh towels. I own restaurants and am well aware it's easy to find cheap wine that doesn't taste bad. Excellence Riviera Maya excellent. See 24,070 traveller reviews, 26,421 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Each morning we were greeted and personally escorted to our beach chairs, staff knowing our names, bringing us drinks, snacks, very attentive. Updated Security Alert - Quintana Roo & Cancun Travel Advisory (01/23/2023) The U.S. Embassy and Consulates in Mexico have issued a new warning to visitors of Cancun and the Mexican state of Quintana Roo over a potential conflict between taxi drivers and ride-hailing service companies which has caused many tourists to wonder is Quintana Roo safe. Yes, dry cleaning and laundry service are offered to guests. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. If youre looking for the most secluded and quiet spot then we recommend asking for a room in building number 8. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. If you are looking for a resort with a conveniently located course on the resort then we suggest you check out the Excellence Playa Mujeres resort. The resort is run by the Fairmont hotel company so youre looking at a minimum of $200 around. This is one of the Excellence hotels initial resorts. The cuisine has so much variety, the drinks are made to the standard you expect. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. Cancun Tourism Cancun Hotels Cancun Bed and Breakfast Cancun Vacation Rentals Cancun Vacation Packages Flights to Cancun Cancun Restaurants We never leave reviews, because all the other great reviews are true about this place. Dear guest,First of all, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to share your feedback with the TripAdvisor readers.We are glad to read that our staff made sure that everything was absolutely taken care of and every request was delivered going out of their way. Excellence Riviera Cancun 24,078 reviews #1 of 10 all-inclusives in Puerto Morelos Review Save Share Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico 1 (888) 307-2623 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! Be prepared to pay for the experience though. We will pass your kind words along to the entire team. When we visited we werent staying in the Excellence club, but we have stayed in some of the Excellence groups resorts before as Excellence club members. Please, receive our warmest regards from The Excellence Collection. Spice was the best meal we had there. It might be a good idea to research some of . The food also sets this place apart. We promise to congratulate the staff, especially those you named on your behalf for their contribution to your wonderful experience whilst in our property. At Excellence Riviera Cancun, we strive to make every stay, as close to perfection as possible and we will continue working hard in this direction, in order to have happy clients with kind words for our work.We appreciate all your comments that will certainly encourage other readers to stay with us. Which room amenities are available at Excellence Riviera Cancun? Wish I knew these three things before we went.Have fun! The Mahi Mahi Skewer on the lunch menu was top class. We like a drink and although food narrowly tips it as the most important thing to consider, the drinks offering is integral to our reviewal process.
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