0000006755 00000 n If only one device doesnt charge when plugged into a wall outlet, it could be an issue with that specific device or with its battery. Expand the connector pins just the slightest to make sure everything is snug when you put it back together. 30-day money back and manufacturing warranty.Please don't hesitate to contact us if you have any problems. Took 8 business days to fix (total of 11 calendar days). Here at BestERide we have compiled some of the most common issues found with GoTrax hoverboards and how to solve them. Learn more about your GOTRAX from full overviews and specs to troubleshooting. If you return the product because you don't like it (and not because of a defect on arrival), the return shipping costs will be on your end, and the scooter will have to have remained undamaged. Expect More. Fix stuck GOTRAX GXL V2. Please contact our customer service team if you are experiencing problems or need more detailed information. Since battery indicator has 4 bars, easy to do the math. This is a few specific actions that act as a reset for your board and can fix many common issues. GoTrax GKS: Specs. Once you ensure the position is correct, gently slide the pack into the tiller. There is a groove at the bottom of the battery that must align with the motor adapter in order to supply power to the motor. . One of the best ways to limit interruptions in your riding is to familiarize yourself with the owners manual before riding your self-balancing scooter for the first time. When pushing the red button and holding for a few seconds (to power on) it actually adds resistance to the front tire. But, as soon as it worked for quite some time, it started showing various problems. I didn't realize my tires were about half the recommended psi. These codes will pop up over your console's display when there are issues within your electric scooter. Some scooters need to be pushed to walking speed before they will turn on - this is a safety feature to prevent them from being accidentally started by leaning on the throttle when not riding the scooter. Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. Electric Scooters are fun for all people big or small, young or old, fast or slow; There is a scooter out there for everyone! Add a Heritage Helmet to your Cart for Free with All Rideables Above $500, F1 Fat Tire Electric Bike $699 + This week only, South Georgia & South Sandwich Islands (GBP ). You may want to check your fuse box to see if any fuses are blown. Find low everyday prices and buy online for delivery or in-store pick-up. EDIT 3/31/21: GoTrax has fixed our issue and have replaced the faulty scooter. GoTrax had previously held a 1-star rating based on reviews on its BBB page, but has since increased to just shy of 4-stars with a current 3.94/5 review score. Step 6 Install the battery pack. Use caution as extreme force may damage your scooter console or battery connections. Necesito saber si es posible cargar varias bateras , creo que la mia de nueva viene como a media vida pues alcanza como para solamente 5 km o Max 7 km , por lo tanto quiero un consejo gracias, ggandres8 - Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. Either way this scooter is unridable now.. luckily it was just supplementing me instead of using a bicycle. 0000002873 00000 n Listen or look back to see if the rear wheel is slowly spinning. Learn more about your GOTRAX from full overviews and specs to troubleshooting. GOTRAX sent me a battery and a replacement handle bar. So in short. error: This scooter is giving a E3 Error code and the manual simply states to replace the console. All rights reserved. Took 8 business days to fix (total of 11 calendar days). I cant find anyone who sells them including the gotrax website, acisneros0873 - We show a quick view of removing the console, console disassembly as well as troubleshooting the signals to the Console control board from the Throttle Hall Sensor. It's a 36V 6 Ah battery that offers higher performance. GoTrax V2 Not Working. Power on your scooter and take it for a test drive. Codes often have simple solutions and we are here to assist. Here is a link to find the manual for your Gotrax hoverboard. These models of e-bike only feature an LED Display. These are as follows. Bolts provided are rusted - poor quality control. These codes will pop up over your console's display when there are issues within your electric scooter. k 3TXK c"b0] 3:P $% While they are a fairly new technology, they are rapidly growing in both popularity and their abilities to manage different terrains and new technologies. EXTRA FEATURES- Get the free app to choose between 3 different ride modes, track travel time and distance, share your activity with friends, and more. I requested a refund. GOTRAX - F5 Electric Bike . Copyright 2002-2022 by ElectricScooterParts.com, an Electricruz Inc. company. When it comes to hoverboards, the magic fix-all is called recalibration. On that same hill last week I got about 16 top speed. Contact an authorized service center for more information about replacements. The speed of the GKS kids scooter is locked at a safe but fun 10mph. This often happens if you plug in your Gotrax into an outlet on a power strip rather than directly into a wall socket. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Mobility Scooter Battery Losing Power Uphill Fixed, How To Fix Hoverboard Battery Not Charging, Mobility Scooter Beeping And Not Moving-An Ultimate Guide, Function of the Bold Button on Cuisinart Coffee Maker-Know Everything, Can You Plug A Coffee Maker Into A Power Strip-Answered, What Happens If You Put Milk In A Coffee Maker-Truth Revealed, New AC Compressor not Turning ON- Super Quick Fixes, Should AC Drip Water Outside? If you have done these things, but are still having trouble, please contact customer service. GoTrax G2 Scooter E3 Error Troubleshooting - Part 1 Thrifty Tool Shed 31K views 1 year ago Trying to Fix - GoTrax GXL Scooter - Randomly Stops Working Fix It 4.7K views 4 months ago Why. Using the 4mm Allen wrench, remove the two screws and locking hook that are used to secure console to the tiller. Take care of your ride so it can take care of you. This scooter is giving a E3 Error code and the manual simply states to replace the console. With the rise of electric scooters, it is important to know how to read a wiring diagram for your GoTrax scooter. Gotrax recommends 3-4 hours for charging time. Always be sure to consult the . 0000002509 00000 n Resolved through warranty, in the mail. Power completely shuts off while riding. `f25Jz>`lf(< @%-vCN How to restore default settings on GOTRAX GXL V2. Turn the key or power switch on and engage the throttle all of the way. This is one of the most common problems we hear about, so it's always worth checking first. Back wheel cover scraping tire. If it does not change to red when you plug it into your hoverboard, your issue could lie in the charging port. GOTRAX - F5 Electric Bike. If damaged do not proceed. There are common reasons why any brand of hoverboard may be beeping, and also reasons that may be particular to your model of Gotrax hoverboard. Within 3 weeks, our v2 started with the "loud 'grinding' noise from front/drive wheel" then the next day would not respond to throttle at all (unit powered on, but wouldn't go) and front/drive wheel would not spin freely with the scooter on or off. Test The Battery Pack On A Scooter That Runs. *You may need to perform a recalibration up to three times to fix your issue. 110 0 obj <> endobj xref Pull and push on each connector and individual wire inside of the connectors to make sure that all connections are properly seated and attached. You can contact Gotrax to get more information, talk about your warranty or learn about repair options. To power the headlight on or off, press the red button for 1 second while the scooter is powered on. Dont try to work around damaged partsthey can cause further damage to your scooter and possibly put you in danger. Has seemingly chose to simply respond but not take action (i.e. You can now turn your hoverboard back on.*. 0000047449 00000 n In this video we take a look inside a GoTrax G2 Scooter. 0000013506 00000 n I will come back and edit the post if I experience anything that you've listed. For further repair and troubleshooting help please visit our repair help area. Reply, How can I change the Inner tube on the gotrax, bossmanron747 - Not much help really. Add a Heritage Helmet to your Cart for Free with All Rideables Above $500, F1 Fat Tire Electric Bike $699 + This week only, South Georgia & South Sandwich Islands (GBP ). How do you check the odometer on the GXL V2? IT GOES ON AND ON The powerful lithium-ion battery has a long lasting charge, keeping the V6 going for up to 15 miles. Firstly, you can check out the common troubleshooting tips we have provided, or check the indications specific to your particular model of Gotrax hoverboard here. Check Out Our Guide! Set the battery to the side for disposal. Did you find it helpful? Then plug your charger cable into both ends and leave it overnight. IT GOES ON AND ON The powerful lithium-ion battery has a long lasting charge, keeping the V6 going for up to 15 miles. Entice customers to sign up for your mailing list with discounts or exclusive offers. Make sure all connections are secure and there arent any exposed wires or noticeable burns. The problem with your Gotrax scooter may be a loose connection or a dirty charging port. Choose from Same Day Delivery, Drive Up or Order Pickup. Even if you've just ridden it, the battery may not be sufficiently charged. I do hope that the company learns to become more responsive and make these problems rightthats no way to stay in business. Find your product below and click the link to be directed to the specific information for troubleshooting. If you cant find any blown fuses, its possible that your charger is malfunctioning or your scooter is defective. Please Note, some electric scooters share error codes. Our combined issue is we have been getting run-around from the company's support and are looking to see if others are having similar problems. Doesn't matter if the battery is charged or not. This is telling you the charger is working. 0000256654 00000 n If it is hard to install, stop and inspect the consoles pins under the head unit. Remove the console/head unit from the scooter by putting one foot on the scooters base and lifting up on the handlebars. Sometimes due to old age an electric scooters battery pack will need to be recharged before the scooter can be tested or operated. Entice customers to sign up for your mailing list with discounts or exclusive offers. We check over 250 million products every day for the best prices. Problem 1: Electric scooter losing Power The first thing you should do is check the battery. Related: Mobility Scooter Battery Losing Power Uphill Fixed. Battery Pack Ride Time Estimation Calculator, Basic Electric Scooter & Bike Wiring Schematic. Is a fire hazard. PARTY ANIMAL Play your music with the enhanced Bluetooth speaker, sync the LED lights to the beat, and keep the party going. The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. They cannot show error codes. Please Note, some electric scooters share error codes. Fuses are usually located on the outside of the scooter, or under the footplate in the wiring harness near the battery pack. There is no doubt that hoverboards are a popular and fun way to get around. It is possible to check the voltage of your battery using a voltmeter. In removed the old handle bar and battery and installed new one. Yes, you read that right. But when I press the throttle, nothing happens. I have updated my review from 1 star to 3, and will update again . Weight: 17 pounds. One of the best ways to limit interruptions in your riding is to familiarize yourself with the owners manual before riding your self-balancing scooter for the first time. This is telling you the charger is working. Reply, Is it possible to order the Tiller on its own for a gotrax GXL2..my broke in half and I need a replacement. Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. . If your Gotrax hoverboard will not turn back on you are experiencing an issue. Add a Heritage Helmet to your Cart for Free with All Rideables Above $500, F1 Fat Tire Electric Bike $699 + This week only, South Georgia & South Sandwich Islands (GBP ), Learn more about troubleshooting the Apex, Learn more about troubleshooting the XR Elite, How to Change your Electric Scooters Brakes, Learn more about troubleshooting your hoverboard, How to Assemble the GOTRAX Eclipse Electric Scooter, Hawaii Begins Electric Bike Rebate Program, Unboxing & Overview: The Flex Electric Scooter. GOTRAX GXL V2 Commuting Electric Scooter - Black $379.99When purchased online Out of Stock About this item Highlights Speeds up to 15mph Up to 12 miles on a single Charge 8.5" PNEUMATIC TIRES Hand Brake Reinforced frame support riders up to 220 lbs Specifications Dimensions (Overall): 14.9 Inches (H) x 7.8 Inches (W) x 39 Inches (D) To determine whether either of these is true, unplug all of your devices from power and try charging them again. Its possible the quality slipped with the V2, but they are basically the same scooter. The difference is, these are much more fun! Now you are finished and ready to test your work. Best 10 Electric Scooter Helmets That You Can Purchase For Safety, Best 10 Electric Scooters on Hills If You Live In A Particularly Hilly Area, Best 10 Long Range Scooters For Those Long Commutes 2021, Best 5 Locks To Keep Your Electric Scooter Safe. They tell you to tighten screws that exist in the xr/ultra but are not present on the elite bc of the different design. Will this problem come back? When the battery is fully charged it will change from red to green. rider weight: 154 Lbs. 2 - Handlebar Failure4 - Motor Signal Failure5 - Brake Lever Failure. 0000002987 00000 n Reattach the console/head unit by sliding it back into place. In the next video we will show the complete repair, reassembly and testing. Once you ensure the position is correct, gently slide the pack into the tiller. Lift or block the scooter's rear wheel off of the ground and plug the battery charger into the scooter and the wall. PARTY ANIMAL Play your music with the enhanced Bluetooth speaker, sync the LED lights to the beat, and keep the party going. New comments cannot be posted and votes cannot be cast. We frequently update our user manuals at gotrax.com, and reserve the rights to update and change manuals online. When it comes to hoverboards, the magic fix-all is called recalibration. Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. If the unit has the handbrake, now is the time to reinstall the brake line to the hand brake. I purchased a Gotrax GXL V2 and recommended it to 3 others who have also purchased it as well. 51 reviews. Take off the console and pull out the battery, checking all the connections. GXL V2:Learn more about troubleshooting the GXL V2 [Here], Apex: Learn more about troubleshooting the Apex [Here], G2:Learn more about troubleshooting the G2 [Here], XR Elite: Learn more about troubleshooting the XR Elite [Here], XR Ultra:Learn more about troubleshooting the XR Ultra [Here], G4: Learn more about troubleshooting the G4 [Here], All Scooters: How to Change your Electric Scooters Brakes [Here], Hoverboard(s): Learn more about troubleshooting your hoverboard [Here], How to Ride your Hoverboard Walkthrough [Here], Shift S1:Learn more about troubleshooting your Shift S1 [Here], EBE1:Learn more about troubleshooting your EBE1 [Here], EBE2:Learn more about troubleshooting your EBE2 [Here], EBE4:Learn more about troubleshooting your EBE4 [Here].
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