I was never updated or contacted. Store credit took weeks. See actions taken by the people who manage and post content. In the end the skirt fit very snug and my booty looks great in it. Company is a scam that sucks money and slow on delivery even though all items stated are in stock. Don't take the risk and give them your money. I ordered a dress on 9/18. What is the Lucy in the Sky Return Policy? I can always count on you for the best quality and accurate fit. Hi Elena, Thanks for your feedback. I followed up again on Feb 22nd and they said ordered would not be delivered until middle of March. -Kate. Our regular return policy applies to all orders made through AfterPay. Caveat emptor. Ive personally only ordered dresses with a specific ship by date snd they usually come within 3 - 4 days. We're so sorry to hear that your order had quality issues. For further information, please visithttps://help.afterpay.com/hc/en-au/. If you believe your item is faulty, please contact our Customer Service team viavia email to shop@lucyinthesky.emailwith your order number, photo of the fault and a brief description. We have Live Chat and Email available for any questions or concerns. Find top links about Lucy In The Sky Login along with social links, FAQs, and more. We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know at shop@lucyinthesky.email if you have any complaints or comments. Hi Mandy, Email: shop@lucyinthesky.email - replies within 24 business hours. Lucy In The SKY corporate office is located in 748 S Main St, Los Angeles, California, 90014, United States and has 32 employees. She was a total pleasure to work with. They charge so much and the quality is so bad. This does not affect www.lucyinthesky.coms liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law. Really bad. Remember, you can do most things online at Sky.com. Supervisor. Hi Veena, Thanks for your feedback. I'm so frustrated because they don't have a phone number. If you have any additional questions, contact us via Live Chat or email us at shop@lucyinthesky.email SHIPPING HOW LONG IS SHIPPING AND DELIVERY? You can email us at resolution@lucyinthesky.email so we can further assist you. If you still cannot locate it, you may have entered your email incorrectly - reach out to us at shop@lucyinthesky.emailor via Live Chat during business hours and we will resend you your confirmation. Please email us at resolution@lucyinthesky.email so we can assist you further. What this means is that we do not store or save any of your credit card information at any point, and that all purchases are 100% protected by PayPal's Buyer Protection against non-delivery or receiving something which is not as described. We have a range of ways to get in touch for new and existing customers. Please make sure that the style is in original condition otherwise it may be sent back to you. Please let us know if we can help any further. Incredibly scammy and misleading. Lucy in the Sky, Inc is committed to ensuring that your privacy is protected. My advice to anyone. Worst experience. This store has a great selection of dresses but unfortunately 1/3 of the dresses I've ordered was not what I expected based on the photo. They take your money and hope you forgot about the order because they'll never say anything unless you reach out, Hi Colleen, I have twice ordered from this website (years apart) and both times my items were not sent out. Number of comments: 0 Back in London Lucy has a choice - stay with James or pine for Nathan, who's far away. It makes total sense why they only give you store credit, or else they'd be out of business! I wear a size 12, and the size 12 they shipped me barely fit over one leg. These Sky contact numbers are available between 8am and 10pm every day of the week, and between 8am and 9pm on weekends. What Is Lucy in the Sky? I use the chat feature and they told me that the dresses would arrive within the next three weeks. The first time it was cancelled altogether. Glad that our Customer Service was able to help with your returns! Saved jobs The quality of clothing is so bad. Please emails us at resolution@lucyinthesky.email so we can better assist you. . Lucy In The Sky Cafe Claimed Review Save Share 260 reviews #7 of 214 Coffee & Tea in Kuala Lumpur $$ - $$$ Cafe European Vegetarian Friendly 167 Jalan Tun H S Lee, Kuala Lumpur 50000 Malaysia +60 3-2022 1526 Website Closed now : See all hours See all (160) Ratings and reviews RATINGS Food Service Value Atmosphere Details PRICE RANGE $3 - $8 Our customer support team is available Monday through Thursday 8 am to 4 pm and Friday 8 am to 3p pm EST (Excluding all federally recognized US holidays). Save ur money and timego to windsor insteadur going to end up there regardless. They said they will refund me within 10 days without any explainations for their lateness. Shipping was supposed to be 5 business days. Get Sky Broadband - 08442 411 653. We're so sorry to hear about the order. I don't care how good are their dresses and I don't even want to know. No! Contacting Sky Thanks for using our online services - if you do still need to contact us, please be aware that wait times may be longer than normal, but be assured we're prioritising calls from customers who've already been online. You can email us at resolution@lucyinthesky.email! I am doubtful now the dress will come in time (or ever) for my event. I ordered a skirt set and I checked out their sizing guide which matched everything aside from hip sizing (the circumstance around the largest part of your booty). Please email us at resolution@lucyinthesky.email. If you do not receive an email from us within 5 minutes of placing your order, we'd suggest to double check your spam/junk mail. I reached our to the company and got a fast response from them. Tip for consumers:Plan on either ordering 6+ months in advance, or just dont order from them. Cassandra M. went beyond. All orders are charged in USD - our website may show you the estimated equivalent amount in your local currency (this can be changed under 'My Account' of the website. Tip for consumers:No refunds - only store credit / returns are not free, Hi Natalie, For international orders, any taxes or customs fees are the responsibility of the recipient. "lucy in the sky. Super fast and helpful; won't hesitate to order from the site/company again! Service 527 I wish they were more transparent with the type of quality on their website. We may contract with other. Their trendy collections are always changing and they offer many sales. Thanks for your feedback. Annoying, right?! If you need specific product measurements or have further questions, please email us at. Shop now at www.lucyinthesky.com. Products used:I ordered a dress that NEVER was shipped. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. Lucy in the Sky is an online clothing retailer offering high-end styles at super affordable prices. Our demand recently has picked up far quicker than expected - we expect to start restocking all styles as per usual within the next 7 days. I regret buying anything from them. We ordered a dress on 9/6. We may also share information with companies assisting in fraud protection or investigation. Made and Designed in Los Angeles - Shop now at www.lucyinthesky.com As cute as their clothes and accessories are, online stores can also make purchasing a little more nerve-wracking as you don't have the chance to try on the clothes beforehand. The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and www.lucyinthesky.com. All international orders are shipped with DHL International Packet Plus. You can check out our return policy at http://www.lucyinthesky.com/shop/help as well as each individual product page under the Payment and Return Policy section. Tip for consumers:Pay attention to shipping times. Orders and upgrades. However, our order arrived two days late and was not usable, therefore, for my daughter's graduation. You can choose to accept or decline cookies. Customers have had difficulties with returning items as well as receiving items (plus, they only offer store credit for returns). Lucy in the Sky, Inc may change this policy from time to time by updating this page. So sorry about the issue here - the fabric definitely appears to be cut incorrectly here; feel free to reach out to us to have this returned for a refund. Please email us at resolution@lucyinthesky.email so that we can better assist you! I ordered almost a month ago and only received emails saying we got your order or we received your chat and will respond within 72 hours. We're so sorry to hear that you have not received your refund yet. Yes, it says so on the website -- READ THE FINE PRINT. We ask for your name, telephone number, home address, email address and age for, We may contract with other companies to provide certain services, including. Write to us at: Customer Service, Lucy in the Sky, Inc. 1200 Wall Street, Floor 2, Los Angeles, CA, 90014. This is the only time I ever have ordered something online when the seller would only give store credit. Lucy In The Sky consumer reviews, complaints, customer service. The complete opposite of lawyer James, Nathan is carefree and fun. If you placed an order without an account, you can use the same email to create an account to access your return label. After an order has shipped, standard delivery is 3-5 business days domestically with USPS and 6-12 business days internationally (not including any potential customs delays or remote locations). Article created 4 years ag Takes forever to ship and zero response from Customer Service, Late delivery, low quality and useless customer support. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. It is a no for me. This page was last edited on 12 October 2022, at 14:56 (UTC).
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